fridge is not keeping things cold…the freezer is not keeping items frozen…tempurate setting up high for cooling but not working….when trying to turn the tempurature down, goes back to where was before. Kenmore Elite Fridge.
Model Number
59678589801
Serial Number
ky0626145
What have you tried so far?
changed electronic control board
Request Resource Materials
Service diagnostics guide, Videos, Any available materials
- Guest asked 7 years ago
- last edited 7 years ago
Hello
Do you have any error codes ? Have you run the unit through the diagnostic mode ? If not see the diagnostic troubleshooting link below. If your freezer and refrigerator both are not at correct temperatures I would start by looking at the evaporator to check its frost pattern. I would also make sure the evaporator fan motor is running. There are many possibilities but start with these suggestions. Matt Ace technician
Video Link
- AV Repair Help answered 7 years ago
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