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My whirlpool washer keeps getting out of balance because the clothes keeps wrapping around the agitator. what will fix this problem?

Model Number
wtw4800xq2
Serial Number
c20532342
What have you tried so far?

changed suspension rods

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Wiring diagram, Service pointers, Videos
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Hello
Is there a fault code ? Is there a F0E5 Fault code displayed when an off balance condition is detected.• Check for weak suspension. Basket should not bounce up and down more than once when pushed.• Clothing should be distributed evenly when loading. Is the unit being overloaded . See complete training manual and service manual links below . Matt Ace technician

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