1 vote
2k views

Hi,
The ice maker on this unit stopped working due to ice buildup right on top where the water goes into the ice maker. I defrosted all the tunnels and the ice maker started to work again, the customer called us again two days after and said that is stopped making ice again. Do you guys had any experience with ice maker issue on this unit?

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

I had a customer today. He had a Genaire gas range. We determined that it was the keypad assembly that was bad. There was an F1 E1 error code. We ordered a new keypad assembly. But while I was there I was looking to see how easy or difficult it was to install the new one.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

Then after a day or week it comes back on with time and we can use the oven again. And stays on for another day or two – then goes black out.
I tried rebooting it by shutting circuit off for a minute & the turning back on.
Display unit was replaced by dealer 3 years ago.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

I will not turn on.
wehn I press the buttons the lights flash but will start

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

Are you able to get me the part number to the entire cartridge, including burners and all, where all I have to do is swap them out and not rebuild the entire thing?

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

I looked at this dishwasher yesterday. . Complaint: Dishes not getting clean anymore like they use to and food is left on the dishes. I stripped the dishwasher down and checked the impeller, made sure all the spray arms were clear, and sump was clean. Unit was very clean with little to no debris. Tested the unit and it appears all spray arms are turning and upside down cups in the top rack are quickly filling with water. Water is hot. Good wash action. I did find that the turbidity sensor failed twice in diagnostics but then made it through the test two other times.I did not ohm it out. Heating element is getting hot. If the turbidity sensor is failing, would this affect performance or make changes such as shortening or eliminating wash cycles? Would changing the turbidity sensor be the best course of action? Thank you for any advice.

0 votes
3k views

Do you have a video on how you replace the bake element on this double oven. I also like to know if you have a diagnosis sheet or cheat sheet that I can put the unit into diagnostic mode? I don’t have anything on this oven except a schematic. Takes a long time to get to preset temperature 30 min.

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

The gravy went down the valve stem hole onto one of the Valve Switches. (The orange colored square switch can be seen looking down the valve stem). Could this short out that one valve switch and cause ALL burners to spark ignition when the unit is plugged in? If so, what is the procedure to disassemble the unit to replace that valve switch. Also, could that gravy spill have caused damage to the Spark Module? If so, where is it located on the model?

  • Bill Gale asked 10 years ago
  • last active 10 years ago
0 votes
2k views

The front right burner on my Jenn-air cooktop is not working

0 votes
1k views

Error code F6 E0 what does it mean and can I have a tech sheet for this unit thanks.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
14k views

This code says cooling fan speed too low or won’t come on. Do you have a video on this one and a service manual and any tips?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

All buttons work on the microwave but programmed to start the machine the timer just clicks down and the turntable does not turn

  • pixey smith asked 9 years ago
  • last active 9 years ago
0 votes
2k views

The lights on the control panel on my Jennair stove will not come on.

0 votes
1k views

I would like to know how to remove the mounting screw on the bottom of the unit. Do we have to remove the front door out? Would you let us know? The bottom screws are blocked with front door hinge , and not able to access the screw to be out. Thank you.

  • Guest asked 6 years ago
  • last active 6 years ago
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