Brand: Samsung

Both sections were freezing. I’ve fixed this before and it was fixed by resetting the fridge. PLEASE GIVE TECHNICAL OPINION AND CONFUSING DIAGNOSTIC.

THE WASHER DOESNT SPIN. CHECKED BOARD NO VISIBLE DAMAGE, WIRING AROUND MOTOR NEAR THE BOTTOM LOOKED ALL GOOD, NO TEARS. COSTUMER SAID SOMETIMES WASHER STARTS TO FILL AFTER DRAIN CYCLE INSTEAD OF SPINNING AND FINISHING. IM THINKING PROBABLY MAIN BOARD? I KNOW THIS UNIT ALSO HAD SOME RECALS PLEASE INCLUDE DIAGNOSTIC MANUALS AND BULLETIN INFO FOR SAMSUNG WASHERS UNLESS THEY THE SAME. THANKS!!
-WA50M7450AW
-WF45N5300AV/US
-WA40J3000AW/A2

On this model we have a problem where sensor dry doesn’t stop, clothing is hot, doesn’t shut off and does not go into cool down.

REPLACED PART NUMBER DA-92-00625A AND DA-92-00215R BOTH BOARDS. ITS NOT WORKING. BOARDS WERE BURNED UP. FREEZER DOOR WHERE WATER AND ICE AND TEMPERATURE IS BLUE LIGHTS ARE MOVING UP AND DOWN. LIGHTS WORK BUT NOTHING ELSE. WHAT TO DO NOW?

I have a Samsung French Door that nothing works on it. I have power coming into the unit but nothing will work. No lights, fans, compressor nothing. The Display will not illuminate ice maker will not engage. I have replaced the PCMB or Main Board didn’t help at all.

I SEE WATER DRIPPING FROM THE DEFUSER UNDER THE BOTTOM DRAWER

Washing machine goes off balance in the high speed spin. Will take a long time to finish.

washer keeps repeating spin cycle
sample no load; put in spin only cycle, starts at 10 minutes, goes yo 8 minutes pauses chimes, goes back to 10 minutes. repeats for hours. during spin cycle washer spins, at mid speed shakes a little bit continues to faster, shakes smooth out spin fast okay. (heard this is normal).

It won’t clear by un plugging it . I can’t program it into a service mode. What does the code mean and what can I do?

No Cool. Both the refrigerator and freezer. I have heard the compressor kick on. no error codes, temp on door says what it should be, not what it is.

what else do I need to trouble shoot?

I HAVE A SAMSUNG FAMILY HUB REFRIGERATOR. I HAD THE POWER TO THE HOUSE GO OUT AND COME BACK ON DURING THE NIGHT. I ALSO HAVE ON OCASSION FAMILY MEMBERS NOT CLOSING THE LOWER FREEZER DOOR ALL THE WAY AT TIMES. I HAD A MESSAGE ON THE FAMILY HUB SCREEN SAYING ABNORMAL TEMP AND TO HOLD THE OK BUTTON FOR 3 SECONDS. THE NEXT DAY THE FRIDGE WAS NOT WORKING AND FULLY DEFROSTED.

I GOT A CODE 72 : ERROR ABNORMAL FRIDGE

I HAD A LOCAL SERVICE TECH COME OUT AND ADVISED THAT I NEEDED THE FRIDGE UNPLUGGED FOR 24 HOURS AND THEN SHOULD WORK FINE. SAIED THE COMPRESSOR IS FINE.

I UNPLUGGED FOR 24 HOURS AND IT DOES NOT WORK.

I CLEARED THE CODES AND THE SELF DIAGNOSTICS DOES NOT REPORT ANY CODES. ALSO THE RED LIGHT ON THE PCB BOARD IS A SOLID RED. NO BLINKING. I TRIED ALL THE DIFFERENT WAYS OF TRYING TO RESET THE REFRIG BUT NOTHING WORKED.

IT SEEMS LIKE SOMETHING IS WRONG WHERE THE FRIDGE DOES NOT KICK ON THE COMPRESSOR OR THE FANS INSIDE THE FRIDGE. THE FAN NEXT THE COMPRESSOR IS SPINNING. I VACCUMED THE CONDENSOR AND IT IS CLEAR OF ANY DIRT AND DUST.

WOULD IT BE WORTH WHILE TO REPLACE THE PCB BOARD? MAYBE A NEW BOARD WOULD POWER UP THE COMPLRESSOR AND FAN, ETC.?

ANY SUGGESTIONS WOULD BE MUCH APPREICATE. THANKS FOR YOUR HELP.

JEFF

There is no water fill at all (No Cold and Hot) and there is no error code as well.

WASHER LO CODE

THis is an in door ice maker.

Hi,
Our Samsung induction element is not working. It just clicks now when we use our induction cookware. Do you know if there is a fuse to check?

My fresh food sensor tested at 4.5 ohms at room temp 75 degrees I have ordered a new sensor anyway. if that doesn’t work what else can it be.

Frost paten is good on the evaporator in the fresh food section.

The condenser is clean.

Temp on display is 38 degrees for the fresh food section

Won’t drain?

cust states the light on the right side is not working

Hello, can you send me the tech sheet for this fridge I want to run the test cycle. is there a place I can get this sheet without ask you every time?

We are servicing a Samsung front load washer that won’t close. The door latch was replaced but the door still won’t close. Latch does work, you can hear the latch lock and unlock. We’re getting an error code ed. Drain hose is fine. You can push the door and hold and the error code goes away but as soon as you let go the door comes open. Please advise.

Breaker has been replaced, monitored current draw. very intermittent only did it once whilst on the call drew 16.5 amps for a brief second when the motor started this time it didn’t trip the breaker but registered on amprobe max draw, usually trips the breaker one a cycle, suspecting motor or invertor, any help would be welcome.

SAMSUNG FAMILY HUB . this is the first time i come across this fancy fridges.customer complains that fridge is cold but freezer is not working I looked at it and there is no frost or any indication of cold . seems like compressor inn not supplying gas to freezer side .what do you think I should do and where to look for problem ? thanks

I would like to know the best way for installing a water inlet valve DA62-04027A
Thank You

Dishwasher is not working right

i have a coustmer that has a samsung front load washer with a error code cc88 it stoped working after a storm i cheked water pump and it is clear and i energized it with a straight lead and it ran ok i than got a new control board and instaled it it was dc 92-01385a but i noticed it has 2 boards so i have ordered the larger one but i am not sure if i need to calibrate them to pannel and of cource samsung was no help they could not tell me what cc88 code is

We’ve been out 3x now and customer is beyond frustrated. We have changed the heating element and the thermostat separate calls. Both times machine tested and cleared as working but when the customer put it in use, no heat.