0 votes
50k views

Have E 22 fault code which I know is the fresh food fan. Problem is code will not reset and nothing else will start up on the unit. Can here the control board click but compressor never cuts on. Any ideas?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
32k views

Hi, I have just purchased a secong hand fridge Samsung top fridge bottom freezer. The display says its 15c in fridge and -21 in freezer. The actual temp is 10c in fridge and 1c in freezer, the fridge light is not consistent so I removed the bulb and the unit beeps 11 times every 2 minutes.

  • Brent asked 7 years ago
  • last active 6 years ago
0 votes
29k views

I need error codes on this Samsung refrigerator model & troubleshooting guides ….thank you

  • Dalas G asked 7 years ago
  • last active 6 years ago
0 votes
24k views

Please advise of fault code 8E on a Samsung washer

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
18k views

Need Error codes & diagnostics for Samsung dryer

  • Ron Tilman asked 7 years ago
  • last active 6 years ago
1 vote
18k views

ERROR 14E. Both freezers on the bottom cooling, ice cubes frozen. Fresh food section on top warm costumer said it was cooling when they unplugged and re-plugged but now error code is back and not cooling. Freezer -2, fridge 34f but actually about 57f.

0 votes
17k views

Samsung dw 1E error code, model DW80F800UWS/AA, serial B009g9md604628d
This is supposed to be a high temp heating error. Had schematic for DMT800 series dishwasher with me. This wire diagram did not match the wire diagram on the main pcb cover on dw. Did not see thermistor listed on dw wire diagram on unit.
Heating element had 12 ohms, but no power going to it in quick wash cycle. Could not get it into diagnostic mode.
What should I be checking? I am guessing you need to pull the unit to get to components like LG brands?

  • Ted Hood asked 7 years ago
  • last active 5 years ago
0 votes
15k views

I have been wrestling with this for the past two days – ever since my wife noticed that everything in the fridge was frozen. This is a Samsung unit with the fridge on top and the freezer on the bottom. The freezer is working just fine and the freezer display agrees with a separate freezer thermometer I put inside the freezer. The fridge side, however, is set at 38*, but the internal thermometer says it’s about 12* in there!

I downloaded the service manual for this model fridge, but it is rather poorly written. I checked for trouble codes, but I didn’t have anything that matched what was in the service manual. On start up my display will completely light up for a second or two, then go dark and then a number “3” will pop up of the refrigerator side of the display. Then the display will show the actual temperatures of the freezer and fridge before going back to displaying the selected temperature settings.

A quick online search indicates a bad thermistor in the refrigerator section. I am a little wary because on start up, the fridge displays actual temperature quite accurately. Some thermometer inside the fridge is working. I get that a thermistor is not a thermometer and that if the thermistor is responsible for making the fridge self-defrost, then I guess it would make sense.

I suspect that the fridge evaporator is completely iced over. In an effort to remedy this, I went into the “forced operation” mode and selected fridge defrost. I’m currently listening to my bridge beep constantly as I wait to see if this does anything.

Food safety is something that I really obsess about and getting this fridge back to normal as quickly as possible is a huge priority for me.

Any help you can offer is greatly appreciated!

Ed

  • Ed asked 7 years ago
  • last active 7 years ago
0 votes
13k views

Hello,
We went out to service a samsung fridge that the bottom freezer door won’t open. We thought the railing might be frosted over and unpluged the fridge in order for it to defrost, it has been two days since and it still wont open. Any suggestions?

  • mytechjoe asked 5 years ago
  • last active 5 years ago
0 votes
12k views

This samsung dryer is running for 2 min. then drops to 1 min. left and ends cycle. I noticed the back legs had dropped off the top of the washer. I lifted it back up and cleaned sensor bars, but cycle still shutting off in 3 min. Any ideas?

0 votes
11k views

hi , i am an appliance repair man in canada, and i have a customer that has an 3C error mid cycle, i went there ran the machine for 10 minute nothing came up, tried to manually drain the machine drains fine, cleaned the filter, but dont know where to look for this error, nothing seem to be wrong with the machine.. please help

0 votes
11k views

Frig and freezer run hot compressor runs condenser fan runs don’t know about evaporator fan when door is open can hear it when door is closed can’t hear it. Is there a way to check to see if its running? Doors don’t have switches (push in ) its a magnet at bottom of freezer door.

  • dan0418 asked 6 years ago
  • last active 4 years ago
0 votes
10k views

I have a Samsung refrigerator. This is a French door unit.
The back panel in the fresh food compartment was solid ice the evaporator fan blade was frozen half way up.
I pulled the plug defrosted the back took it out. Replaced the evaporator fan. Plugged it back in the display, located inside at top showed 88 on the freezer side of control and the fresh food side of control. The evaporator fan was not running. I did have both doors open about 3 hours and ran a steamer inside to defrost the back panel.
The settings will not respond at all and the fan is not running. Is there something I need to reset? Thanks In advance

0 votes
10k views

It worked for one day and now giving code again. Any ideas?

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
10k views

Hi,

I need to replace my waterwall vane motor and have ordered the motor (part number DD31-00013B). I watched the video on how to remove the motion assembly and waterwall but I’m not sure how to remove the old motor and install the new one. Does the old motor drive pin just slide out and then just slide the new motor in or is there a seal i need to replace?

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
10k views

it’s been leaking water for a few months now…and it frost up where once a week, i’ll have to chop off the ice frost. Is that a repair part or do i have to replace the whole ice maker assembly?

  • Don asked 7 years ago
  • last active 6 years ago
0 votes
10k views

Need to replace the touch pad control for the water/ice dispenser. If anyone has a diagnostic manual that you would be willing to send me, I would appreciate it. Thank you.

0 votes
10k views

I’ve watched your videos on how ice build up behind the back panel will prevent a frig from getting cold. I’ve also had to remove this build up of ice myself a total of 3 times. I noticed after the last time I removed the ice and plugged it back in my frig temp gauge would show 34 degrees but the compartment was not close to being that cold. Why would my frig not get as cold as the temp gauge even after I cleared all the ice out? Now I’m in the process of removing ice again and my question is what part do you think, based on your experience as a repair technician, I need to replace so I don’t have to do this every 2 months? I can verify that the fan is still operating properly. Would you suggest I replace the heater? Or the sensor? If I purchased the heater would the sensor also come with it? The frig is only 2 yrs 4 months old. Thanks for your help.
Art

  • Art asked 7 years ago
  • last active 6 years ago
0 votes
9k views

The unit keeps getting a low water error and everything I could think of checks out: inlet valves, water pressure, fills with correct amount of water, board/panel is fine, cleared some minor debris from the pump, and checked that the float works. What am I missing?

0 votes
9k views

My Samsung dishwasher is displaying a 4c error code.

0 votes
8k views

Need to remove bottom freezer drawer to replace ice maker.

  • Larry asked 7 years ago
  • last active 7 years ago
0 votes
7k views

Samsung RF4267HARS. First I found water in the bottom of the Refrigerator compartment and on the floor under the refrigerator. Now the food in my Flex Drawer is freezing. What should I fix or replace? I have been reading that the heaters are faulty and the drain sensor fails as well. Should I change out both while I am inside there?

  • Scott asked 7 years ago
  • last active 7 years ago
1 vote
7k views

Hello, can you send me the tech sheet for this fridge I want to run the test cycle. is there a place I can get this sheet without ask you every time?

  • Guest asked 4 years ago
  • last active 4 years ago
0 votes
7k views

I have a Samsung washing machine error code NF1 any suggestions.

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
7k views

I have examined the heating element of this Samsung dryer; but it did not appear broken. The coils were a bit black in some places but nothing broken. The inside of the dryer was filthy with lint … on the motor, in the heating element, and clogged in the lint exhaust hose. The tub spins and it has power. Is this low heat condition and indication that the heating element is going out or is there a problem with a thermostat not working correctly? What would cause a low heat condition in the dryer?

Thanks-

Fred / Lubbock, TX.

  • Fred asked 7 years ago
  • last active 7 years ago
0 votes
7k views

Customer called with a Samsung dw model DMT400RHS, lights flashing on SMART AUTO and HEAVY.
Does anyone know what this code means?

0 votes
6k views

The interior light on fridge and freezer are flashing continuously. Front panel is showing upside down codes. Compressor is not starting. I changed door switch didn’t do nothing.
Can you please send me manual or put me in the right direction on what could be the problem?

0 votes
6k views

The Smart Auto and Normal LED’s are flashing per the customer. I found the motor/pump locked up due to lack of use, unstuck impeller, unit running. Not sure what the flashing LED’s reference.

  • Guest asked 7 years ago
  • last active 6 years ago
0 votes
6k views

SAMSUNG RS265 TDWP/XAA – purchased in 2012 .

Problems: no cooling air on the fridge compartment, but freezer has working normally.
The problem details:
o Water drained into and frosted under the vegetable bottom drawer for a couple weeks, stopped.
o Noise from fan was on and off in the following weeks and stopped.
o Now, no more cooling in the fridge compartment.
o I watched the VA video. Do you think the Evaporator Defrost system/heater, sensor, or the main board is needed for my refrigerator? What is the part number I should order on VA website?

I’d like to thank for your help.

  • Linda Bach asked 7 years ago
  • last active 7 years ago
0 votes
6k views

Giving error code 5a6 or sab on display nothing work

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