1 vote
5k views

My customer has this large Thermador oven, and the power went out. This caused just the main large oven to not function at all. It just displays Call Thermador for Service. Everything else works except for the main large oven. I wanted to see if you know how to reset this main board or know what is causing this issue.

1 vote
1k views

Would like to know how to troubleshoot icemaker not making and dispensing ice. Ice maker has been replaced previously.

1 vote
2k views

it makes little humming noise when we use the boost mode everywhere we put the cookware is this normal? or need to be replaced parts ?

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
3k views

Customer says that the burner does not light when they activate the cooktop control.
Usually I clean the burner end holes to ensure that they have clear path for flame.
But it may be different issue for thermador. Would there be an igniter switch in the control portion
that I may not be aware of ?

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
3k views

Ice filter not changed in two years and existing small amount of cubes are small.

What is the method to cycle ice maker and perform test:

I will assume I have to fix a defrost thermostat/thermistor assembly. I need to be able to test and disassemble freezer back panel and ice maker Dissasembly.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

Ice cube trays seem to have a little bit of frozen water in them, when I disconnected the water filter and reconnected it it made a gushing noise like the valve is good in the water is making its way to the filter. There is only a icemaker no water dispenser but there are two little valves on one bracket Both tested good for 1100 ohms of resistance. I have no idea how to diagnose this ice machine it’s like 180 from Bosch so I don’t want to miss diagnosed this issue since the display had a ICE button on it but when I clicked it and held the door switch nothing happened. The ice machine part was 00744441

0 votes
2k views

Original igniter took a A long time to ignite so replaced it with generic Electrolux igniter 5303935066 And it died three days later so I can replace it again and noticed that when Igniting it starts off really bright in the center with a tiny little spark and makes a slight little buzz but seems to be cycling on and off on and it lasted for the customer for couple days .. could it be the igniter type, safety valve, or maybe thermostat? I had this issue one other time with a jennair where (oem) igniter kept burning out for unknown reasons..??

0 votes
2k views
0 votes
1k views

Preheated but after that when the ignitor gets red again to light the gas it doesnt preheat. Only couple years old. Ignitor is good. But the temperature will not pass 120F. Can diagnostic manuals for this unit

0 votes
4k views

Thermador Professional range with a bad thermostat.
The part # is 00486945
Some of the part #’s that may work are 14-19-866, 14-39-038 or 412888.
Is there a company that rebuilds old thermostats?
What a shame to retire an otherwise perfect range for lack of a part.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
1k views

Ice selected On panel. Water filter just replaced. Cube tray full with frozen ice but stopped dispensing and seems almost like it’s jammed. Can I please get full technicians manual I want to see how to run a diagnostic.

0 votes
2k views

If i set electric oven to 350, the oven preheats and shuts off around 350 and i get a 43 error code. I crossed referenced the code and the internet tells me it is a faulty sail switch. I have taken the oven a part and cannot locate the sail switch. Looking up on your site and the drawings, i do not see a sail switch. Trying to isolate the problem. Any ideas
The same issue in bake and broil. I am not sure when the fans should turn on (they have not turned on when i have tried heating the oven)

  • Guest asked 4 years ago
  • last active 4 years ago
0 votes
7k views

When set to bake, after about 20 seconds the unit codes out with f-34. tech sheet only says: replace air switch, then replace cooling fan, then replace control. all 3 have been replaced, in that order, and its still giving f34. the tech sheet doesn’t give any other information about the code. Anyone have any suggestions?

0 votes
3k views

Looking for two Thermador hinges part # 00488417
Any help would be appreciated

0 votes
2k views

Door handle coming apart and did not notice any screws or how to adjust it can I get a service manual Or something showing me how to repair the door handle and bottom hinge most importantly the doorhandle that’s the one I couldn’t figure out although I have fixed many

0 votes
1k views

UPRIGHT BUILT IN FREEZER, THE CONTROL PANEL WENT BAD ON IT. THE FREEZER STILL HAS POWER.
NO DISPLAY AND NO COOLING

  • jubalde asked 4 years ago
  • last active 4 years ago
0 votes
1k views

Hello Technicians,I have a Thermador Dishwashe that is not cleaning the dishes on the bottom rack or top rack . Dishes don’t look like they have washed at all. I thought it could be a low water issue, so I had the customer add hot water when the dishwasher stoped drawing water going into the beginning of the cycle, they said it didn’t make a difference. Please advise as to what else I might check. I have checked and cleaned spray arms, have Shop vacuumed out sump and drain. Thank you for you advise and help.

  • billtilley asked 6 years ago
  • last active 6 years ago
0 votes
3k views

Any idea what error this could be ?

0 votes
2k views

Hello Technicians, this is a follow up question, from my last question on this Thermador dishwasher.
I have checked all that was suggested from my last question on this product. Drain is clear and unobstructed. Wash arm spray nozzles are clear, detergent dispenser is working properly. Two things I have found ,when upper rack only is used and then you return to both racks the plunger that diverts water to the top rack sticks in the closed position and bottom spray arm does not work , I can take the spray arm off and take my finger and press the plunger down and the spray arm functions properly. I have also noticed the water in the tub is only 110 degrees. The flow through heaters do not come on and heat the water until about 30 minuets into the cycle, according to the service manual the dishwasher will pull 11 amps when The heaters are activated, the dishwasher pulls 1.5 amps for the first 25 to 30 minuets of both normal and heavy wash cycles. Can you advise me on how long into the cycle is normal for the heaters to begin operation and also the best way to stop the plunger from sticking. Any advise is appreciated.

  • billtilley asked 6 years ago
  • last active 6 years ago
0 votes
2k views

Origonally the double oven had F64 Error code while either oven was on. Both fans working, we changed out the main control board. Now F64 error code after the top oven runs for a minute. The bottom oven works half the time, other half F64 pops up. There is no sell switch in this unit. What is causing this error code to pop up?

0 votes
2k views
  1. I would like to know if the drain pump that we need to replace for this unit fix the issue.
  2. How to open this unit to access the drain pump area?
    Thank you.
  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
412 views

Origonally the double oven had F64 Error code while either oven was on. Both fans working, we changed out the main control board. Now F64 error code after the top oven runs for a minute. The bottom oven works half the time, other half F64 pops up. There is no sell switch in this unit. We then replaced both cooling fans in both the upper and lower oven. Now after a while both ovens are not working and they have the original error code. What do we do next? Customer does not want to replace oven.

0 votes
8k views

I have a Thermador built in refrigerator with a evaporator leak. The unit was built by Kitchen aid. I know the Kitchen Aid evaporator and heat exchanger are 1/2 to 1/3 the price of the Thermador parts. Does anyone know where I can find the Whirlpool part number for these parts or maybe get the equivilant model number.

Thanks
Mark Kelly
Kelly’s Appliance Center

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
412 views

THIS UNIT WAS ORIGINALLY OPENING ON IT’S OWN THEN IT WOULDNT DO THIS FEATURE AT ALL.

0 votes
2k views

No coming out gas. The igniter is working good. What part we need to be replaced?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

Hi Folks,

A Happy & Safe Fourth to all!

This unit is in very good condition and the problem element has not been used that much. Facing the unit it is located on the lower left, smallest element of the bunch. You turn the switch to the on position and the element switch lights up. Set the heat temperature and that lights up too. But no heat at all. Now I took the cooktop out and the element tests okay. Actually there is no wear at all on the element. Looked for disconnected wire(s) found none. Really don’t know where to go from here. Where is a good place to get a break down of Thermador products? Looking for some expertise from the Video Family.

Thank you,
Jan
Barney’s Appliance
Palm Bay, FL

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

Customer stated that the temperature isn’t right. Some times pre-heating isn’t working. This unit has an issue with temperature sensor?

  • Guest asked 6 years ago
  • last active 6 years ago
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