Brand: Viking

Both the fridge and the freezer are not operating at their proper temperature. They are both cool, but the fridge is not cold, and the freezer is not freezing.

The initial complaint was that the refrigerator is freezing everything so when I showed up there thermistor and everything seem to be OK just a little bit enclosed in snow so I cleaned everything out make sure that leads are good and not shorting and try to reset the fridge but after me full and around with it it started flashing the temperature bars in sequence from left to right. Not sure what’s going on here seems like it’s in program mode but I didn’t put it into program mode all I did was clean the condenser plug everything back in and turn the fridge back on and leave. I figured the flashing would stop I’ve gotten it before when the door was open for too long.. Any suggestions on what I can do to reset the fridge to proper running order at least to over freezing like it was before I got there hah
THE DIAGNOSTIC GUIDE INSIDE ISNT VERY HELPFULL IT CATERS TO BOTH FREEZER AMD REFRIGERATOR VERSION OF THIS UNIT FOR THE MOST PART

Can we get more advanced videos for example how to remove the bottom hinges off a Viking side-by-side refrigerator not specific to a model? Or how to replace hinges on a Viking or Thermidor or wolf range? Please more Advanced videos or links to some regarding more high end appliances this site only includes some minor repairs.

Small left oven after a couple minutes of baking in any mode the clean light comes on steady and oven light Flashes three times. The cooling fan seem to be running fine from what I can hear and I looked at the big relay at the bottom of the oven for the small left oven that is having the problems and they look to be in perfect condition and all its connectors. Can I please have a diagnostic manual that will tell me what the flashes mean?

(Brand selector not finding Viking)
Was beeping heating alarm on the panel replaced fresh food section temperature sensor that was $70 and the alarm went away but freezer and fridge still both extremely cold. Eggs and everything else get frozen in the fresh food section and freezer ice cream turns into a rock. I ordered the low-voltage board because that’s what controls the temperature should I have ordered something else as well?

Costumer says it flashes light and beeps even when door is closed every couple hours. Tested fresh food door switch seems fine. Cleaned condenser. Inspected the evaporator coils. Tested fresh food section thermistor seems fine. Condenser fan running. Only thing I can think to do is shotgun the job and replace the low voltage board which controls the tempeture, thermistor, and door switches.. any suggestions? Maybe freezer door switch? I never seen it fail before on a Viking..??

I get a lot of Ice/heavy frost buildup on the coils at the bottom of the freezer within just a few days after defrosting. I have read online that it can be either the defrost heater, defrost timer, defrost sensor or Vikings adaptive defrost control? Anyway I want to know where the defrost sensor, defrost timer and or adaptive control can be located and how to test them. I know how to test the heater and sensor using a ohm meter but not sure how to test the other items. It would be nice if you have a parts breakdown that you can send so these items can be easily located.

Verona range basically identical to a Bartezzoni. Oven itself is electric and has a thermostat and a large mechanical selector switch. After tampering with it the oven selector it started to work couple days later costumer said it failed to start. Any ideas on how these units operate? Seemed like a basic system and nothing burned or broken but seems to be failing.. thermostat? The large oven started to work after securing the leads on the selector switch.

Does this come with some kind of kit for the entire assembly? I think I need the valve and knob for it. Thanks for any information you can get me.

Hi there,
My customer complains that the broil makes an explosion sound and she smells gas when she uses the broil, it does not happen all the time it just intermediate, when I tested it it was working fine. This model does not have ignitors just spark electrode on both bake and broil. Do guys experience any similar issue with this model?

She also mentioned that when it happens the spark electrode sparks once and then she doesn’t hear it anymore. When I was there it sparked 2-3 times and then lit up with no issues, I was there for 30 min and when the temp when down the broil lit up again with no issues

Thanks,
Don

After burner light up the spark ignitor continue to spark, this happen only on right front and right rear burners all others are fine.

I have a Viking VCSB423DSS Refrigerator Not producing ice from ice maker.

Temps 100 degrees lower, Will not heat up all the way, No heat, Partially heating, Error on display.

Dishwasher will not start, Button is recessed, Button is stuck

hi so we have 2 issues with the stove top.
1. the two middle burners will not light by itself i hear the clicking but it sparks at the rear right not the middle where i want to light it.
2. the left and right front burners have a real small flame.. there is very very little gas flowing to the burner hence the small flame

Oven was overshooting temperature significantly. You set it to 350f and it shoots up to 500f on an external thermostat. REPLACED thermostat with new one. Costumer still saying it over shoots about 150f. Is there any udjustability? There is no temp sensor only self clean timer thermostat probe and bake thermostat probe from the thermostat(replaced)

Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

Unit will spark but wont fully ignite.

The water filter is completely frozen over. the unit is still under warranty but customer called us to ask what should be done in the meantime. Looks like a thermistor is being replaced if I understood the notes correctly.

My alarm on my viking refrigerator will not shut off. I have pushed the alarm off botton.

Not starting.

Not Powering, Cannot set controls, Stove will not work, Displaying error code.