Brand: Viking

what is involved in replacing door handles with customized panels

hi so we have 2 issues with the stove top.
1. the two middle burners will not light by itself i hear the clicking but it sparks at the rear right not the middle where i want to light it.
2. the left and right front burners have a real small flame.. there is very very little gas flowing to the burner hence the small flame

One of the burners on my viking stove will not light

Won’t start and has no lights and not working. No respond when buttons pushed. Unit has power going in.

Initial problem was the condenser fan went out so when I got there replaced the condenser fan motor with a generic one That has worked perfect for me for on Sub-Zero before And cleaned the condenser very nicely meanwhile having it Unplugged for about 15 minutes. Customer called back said it’s not cooling still in the refrigerator section and VACUUM CONDENSER light on. Found system needs refrigerant. My guess is that there is a Freon leak in the evaporator although I did not see a ice formation on either trip And the customer said it stopped cooling overnight.
-So my question is does the condenser light come on for any issue? Isn’t there also a service light that should come up instead?
-What if the vacuum condenser light or service light Keeps coming back? I had a customer a year ago that wanted me to replace his compressor and exchanger with a generic one because it was readily available and the service light and error 40/50 kept returning even tho it was cooling perfectly.
Prefer technician input over paperwork.

Water is cold, Unit will not run

My alarm on my viking refrigerator will not shut off. I have pushed the alarm off botton.

I get a lot of Ice/heavy frost buildup on the coils at the bottom of the freezer within just a few days after defrosting. I have read online that it can be either the defrost heater, defrost timer, defrost sensor or Vikings adaptive defrost control? Anyway I want to know where the defrost sensor, defrost timer and or adaptive control can be located and how to test them. I know how to test the heater and sensor using a ohm meter but not sure how to test the other items. It would be nice if you have a parts breakdown that you can send so these items can be easily located.

My oven is not working properly.

(Couldn’t find model. Googled simular looking one.) Griddle uses an electrode to light but when you turn on the thermostat/pot control it doesn’t do anything I didn’t even smell or hear gas. There’s what appears to be a spark module under it which the electrode is connected to.. Would it most likely be that spark module? Other things factors could be a bad thermostat or gas valve.

Will not fill, Leaking water

Pan under fridge is full of scummy water, should I clean it and add water and replace? its a Viking Professional 36″ refrigerator with freezer on the bottom.

Unit will spark but wont fully ignite.

My Viking range is overheating. Is there anything you can suggest to rectify this issue.

I have a customer who owns viking range and she is complaining that one of the burner continues to click after she lit it ? also when I was there two burners in the rear didn’t spark when I turned on valve ?
do you think that it has more then one issues ?

Costumer says Oven randomly shuts off while baking. I saw it shut off once after shutting it off every couple minutes and then restarting it so I never got to 350 even though that’s what it was said to but it randomly shut off after two minutes of running. I replace the DSI ignition module for the oven but the customer is saying that I did it again where it was getting significantly less warm in the oven in the oven just shut off. Can you guys please provide me with a wiring diagram and your technical input on what else could be regulating the system? I’m thinking that electronic thermostat that I saw there I would appreciate your guys input.

Unit starts then stops

Hello,

Our fridge is working great as far as we can tell. We have owned it for 3+ years.
I am writing because I have noticed that when the compressor is on, or at least I think it is on, and at a higher rate of speed that it is a bit loud inside the unit and has some variation in the motor sounds when it is running – not smooth. I would like to send you an audio file that I created of the sound so you can see if things seem ok.
I could wait til it breaks but the unit is used in a luxury rental property and we don’t want a large failure in the middle of our rental season! Hope you can understand that I am being proactive vs. reactive.
I believe the fridge has made this sound for a while but am not sure if it is getting worse? Unclear to me.

And, if possible, I would like to know how to clean the coils of the fridge. I hope it doesn’t need to be rolled out to do this. Thanks.

Jeff

I have a customer that has Viking appliances that are not operating. Here’s the oven. The ignitor lights up, but no gas comes out. I believe it’s the oven ignitor. It glows Amber in color, not white. But, I have NEVER seen a Viking appliance before today. So, please help me out ASAP.