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  1. I would like to know if the drain pump that we need to replace for this unit fix the issue.
  2. How to open this unit to access the drain pump area?
    Thank you.
Model Number
DWHD640JFP
What have you tried so far?

Clean the head (Drain Pump)

Request Resource Materials
Service diagnostics guide, Videos
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Hello
See manual links and video below. E-23 message indicates that that the drain hose or possibly the draining of water is not carried out fast enough . Remove filter cover at bottom of dishwater inspect for blockage. Matt Ace technician

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