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I’ve been noticing ice buildup in our freezer, and water gathering on the shelves in the refrigerator. Where is this water coming from?

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In the freezer section behind your evaporator is a condensate drain that is plugged. That will cause the water to drain in the freezer and in the refrigerator section. You could have a bad defrost heater or just a plugged drain.  Take off the cover and defrost it with hot water or hair dryer until it drains into the drip pan by the compressor. If it happens again then replace your defrost heater.

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pull unit out see if vent holes on back cover are blocked vacuum vent holes and condensor tubing behind cover if fully blocked can overheat main board underneath unit also the refrigerant itself cannot release heat properly so it enters evaporator at higher than normal pressure and temp reducing its ability to remove heat you can not make cold you can only remove heat

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