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Electrolux range today, According to tech it was built by Dacor. We were transferred to Dacor and sat on hold about 15 mins and never got an answer. The customer complaint is with the racks removed he sets the unit into self clean and the light showing “remove racks” stays lit, the door won’t lock and go into self clean. With the rack rails also removed the rack switch does click like it’s working. Any advice sure would be appreciated.

Model Number
E48DF76EPS
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They just slip out once the racks are out. I know DCS has a range that for self-cleaning you remove oven racks and support rails, but have never seen a Dacor that you have to do that. DCS has a bar that must drop to activate a switch that confirms racks have been removed so it will clean. Looking at wiring diagram for this range it doesn’t have that switch. The racks and the rack supports are out.

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