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See above. Newer model Samsung French Door refrigerator. Display is on the right hand side on interior of refrigerator. Above “Fridge” button flashes the letter C. Above the “Freezer” button flashes 40, 24, 25, and 65. Unit appears to be maintaining temp however it will intermittently trip the breaker. We have replaced main control board already.

Model Number
RF28R7351SG/AA
Serial Number
0B2E43BM602156M
What have you tried so far?

Replace main control board. Reset refrigerator using button commands.

Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers, Job aids, Videos, Warranty information, Any available materials
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Hello, I have attached a great all encompassing service bulletin for your issue.

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Hello
* The C24 error is a freezer defrosting error.
Diagnostics: After separating MAIN PCB CN20 wire from PCB, resistance value between CN20-“6” ↔ CN20-“8” shall
be 63(230) ohm ± 7%.(Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/ bimetal open Must power off) .

  • C25 Error is a Fridge Defrosting Error
    Diagnostics :After separating MAIN PCB CN20 wire from PCB, resistance value between CN20-“6” ↔ “8” shall be 120
    ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/ bimetal open (Must power off)

  • The C40 Error is an Ice room Error .
    Diagnostics : Check the voltage of MAIN PCB CN20-“22″↔ “24: shall be between 7V~12V

  • The C65 Error is Fridge Ice Room Heater Error – Make sure this heater is not shorted as it will trip the breaker
    Diagnostics : After separating MAIN PCB CN20 wire from PCB, resistance value between CN20-“19” ↔ “23” shall be 135 ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/ bimetal open (Must power off).

See complete manual link below. Go to page #53 to run this unit through the test mode. This will give any stored error codes.

    • Guest
    • 3 years ago
    Hello, thank you for the information. Is there a part number for the Ice Room Heater? Or is that part of an assembly?
  • Hello I have added the ice maker diagnostics guide for your model. This shows complete diagnostics of the ice maker and heater. As far as part numbers we do not provide them. Its best to call your local parts distributor with the model and serial number of the refrigerator. The PDA always have the most current part numbers. We do not want to be responsible for a wrong part look up. Hope this helps.
  • Hello, i have attached a Samsung Ice Room service bulletin for you. It is all encompassing and you will find great information on your issue
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