0 votes
0 answers
0 views

There is power to the washer and the led on the main board is illuminated. But if I push the power button it usually doesn’t come on. If it is unplugged for half a day it may work half a cycle and the same thing happens. The power button on the circuit panel is ok. What is the issue? Have you seen this before? What tests can I do? Where do I start?
How do I do the diagnostics on this washer? It only has a USB port. Is the smartphone any good and will it work if it doesn’t power up? Will it detect this problem?

0 votes
35 views

I bought the above at a scratch and dent sale. The interior lights only work when you first plug the unit in. The after about 5 minutes they do not turn on when the door is opened. The light work in the middle drawer and the freezer 100% of the time, just not in the refer part. If I unplug and re-plug in the unit then the refer lights work for about 5 min then nothing.

Also I am not getting water to dispense, and the ice maker is not making ice.

I had a Sears tech come out but could not help. He said it was the main board.

I just replaced the main board and am still having the light issue and water and ice making issue.
However when I hit the ice making button and then push the lever I hear the mechanics in the ice dispenser move. Where before the main board was replaced it did not make the working sound. So the board fixed something relating to the ice maker.

My question is. Is there another circuit board that I should try replacing. I noticed another circuit board below the main board, but I believe it is a power inverter board.

If I can just get the interior light to work properly and maybe get the water to dispense, I would be ok.

Your help and expertise would be appreciated.

Thank you,
Bret Feingold
541-999-0259

  • firesim asked 1 week ago
  • last active 1 week ago
0 votes
30 views

The washer will fill but when I try to get it to drain and spin the washer will lock but remains at 11 minutes and doesn’t spin or drain.

I need a service manual for this model so I can run diagnostic tests and check errors.

  • Pancakes asked 2 weeks ago
  • last active 2 weeks ago
0 votes
66 views

Is there a service bulletin on this model? Typical Samsung issue.

0 votes
37 views

No display on interface. There’s 120v coming in so there is power.

0 votes
37 views

Refrigerator display is blank. Indoor lights are out. Only lights below dispenser flicking

  • jubalde asked 4 weeks ago
  • last active 4 weeks ago
0 votes
61 views

I replaced the compressor and ran fine for one day. All lights and interior fans work.after trying multiple times to display error codes, I have determined that there are none. After plugging in, indicator light on main b/d board lights for one second, then stays off. How do I troubleshoot this?

  • dkkemp576 asked 1 month ago
  • last active 1 month ago
0 votes
67 views

Customer said it won’t do anything, got power, but light up at the control board, it just won’t do a thing.

1 vote
68 views

Three days ago, I heard a noise after the washer completed its cycle. Upon inspection, I’ve discovered, the square-shaped motor on the bottom of the machine is running non-stop. It will only stop when the machine is unplugged. All other operation seems fine: e.g., dishes are getting cleaned, water is draining and there are no funny noises while the machine operates. Further, there are no blinking lights.

I cannot find anything online, including your videos, which describe the symptoms I’m observing. My only guess is whatever controls the motor is causing the problem – a stuck relay, or a bad board… I’m stuck and need help.

Thanks in advance.

  • esurrett asked 2 months ago
  • last active 2 months ago
0 votes
78 views

This is a side by side with the ice maker in the freezer door. I can press the reset and it will go through a cycle and fill( but only 4 of the chambers) and will not dispence it. I turned on the quick freeze and it didn’t help after 24 hours still no ice. The refrigerator and freezer temperatures are good. I need a service manual with ice maker information .

Have you ran into this problem before and what does it sound like is the issue? This is a unit that you have to purchase the icemaker and auger assembly.

  • Pancakes asked 2 months ago
  • last active 2 months ago
0 votes
178 views

Hello,
I have a Samsung fridge (PN RFG297AABP) that appears to be fine in every way except the compressor isn’t turning on. I was thinking of buying the DA41-00614F Inverter but wanted to contact you first to get your thoughts on what the issue could be. I replaced the compressor relay with no luck. The fridge does not detect any errors.
Thanks,
Brian

  • djghez asked 2 months ago
  • last active 2 months ago
0 votes
102 views

The freezer section is frozen solid. I am letting it thaw over the weekend because I can’t get it apart. I’m looking at some drawing, and all I see is the evaporator with all the part included. Can I not get these parts separately, or do I have to change the entire evaporator?

0 votes
121 views

Fresh food side is not cooling well, it’s around 54 degrees. Freezer is ok. Put it to forced cooling and can see fan moving. Could it be board or sensor? How do I make sure? I need all the tips on how to find out or troubleshoot it. Thanks.

0 votes
136 views

There is a lot of ice building up in the Ice room section. This problem is occurring every few weeks or so that Ice will build up again and cause the Icemaker to stop working.

0 votes
185 views

We have a customer with a top load Samsung washer which makes a grinding noise in agitation when the washer is perfectly level. It is not a mechanical (ie grearcase) problem but it is the rotor “shaking”. It will also think it is unbalanced and not spin out the clothes. The strange thing is that if you lean the washer back 2-3 inches it runs fine.

Ive seen front loads do something similar and have replaced the RPS sensor to fix the problem but it did not work here.
Seeing if samsung has and tech info for this washer.

Thanks!

  • halco1242 asked 5 months ago
  • last active 5 months ago
0 votes
123 views

we need a video on how to replace the boot on this Samsung.

  • burtyost asked 5 months ago
  • last active 5 months ago
0 votes
321 views

Machine does not agitate or spin.

  • gordonhg1 asked 5 months ago
  • last active 5 months ago
1 vote
137 views

It won’t clear by un plugging it . I can’t program it into a service mode. What does the code mean and what can I do?

  • Pancakes asked 6 months ago
  • last active 6 months ago
0 votes
210 views

I have a bottom freezer on a Samsung. the ice maker is in the freezer. do you have a video on how to replace.

  • burtyost asked 6 months ago
  • last active 6 months ago
0 votes
152 views

For some reason the freezer is cooling fine and so is the CoolSelect door. But the Top Fridge is not getting below 41 and the control panel is ready off 35.

1 vote
132 views

On this model we have a problem where sensor dry doesn’t stop, clothing is hot, doesn’t shut off and does not go into cool down.

  • mra20168 asked 6 months ago
  • last active 6 months ago
0 votes
192 views

The icemaker was replaced on this unit however it is still not producing ice it only works when the test button is pressed

air temperature in the ice compartment is around -1°
confirmed on the board that the thermistor is reading correctly around -7

when the test button is pressed sufficient water does go inside the ice maker with the door open or closed

there are no cooling issues that are present with the machine at this time

I was looking for help on checking what other issues may cause this I am suspecting the main control board

  • Tca2018 asked 6 months ago
  • last active 6 months ago
0 votes
145 views

Ingniter comes on and burner lights. Stays lit for about 5 seconds then I hear a click that sounds like it is coming from the thermal cut off on top of the Berber tube. Flame and igniter both then shut off. It runs for about a minute with nothing glowing then it repeats that process.

  • RBair asked 6 months ago
  • last active 6 months ago
0 votes
147 views

How do I go about changing the version in the diagnostic mode? Will need step by step instructions, the only thing that is not functioning is the pause capability during the normal cycles. The pause works during diagnostic mode but does not work in normal cycles. There are no error codes coming up. Samsung brand.

1 vote
125 views

how do you replace the icemaker

  • burtyost asked 6 months ago
  • last active 6 months ago
0 votes
143 views

I had a homeowner ask me how to increase the amount of water that comes into her washer. Of course you tube showed her how to do it on her smaller model Samsung washer. Is there any way to increase the amount of water that comes into the washer, and if so, how?

1 vote
208 views
  • Lennyg8 asked 7 months ago
  • last active 7 months ago
0 votes
157 views

Customer has a family hub fridge, the screen is not coming on, how can I remove this screen?

1 vote
236 views

will not spin. tries to but makes a strange sound

  • burtyost asked 7 months ago
  • last active 7 months ago
0 votes
220 views

the door has a hard time locking

  • burtyost asked 8 months ago
  • last active 8 months ago
Showing 1 - 30 of 833 results