1 vote
26 views

YOU CAN HEAR THE FROST HITTING THE FAN BLADE DO YOU HAVE A SERVICE MANUAL OR HOW DO I PUT IT INTO TEST MODE
IM A FACTORY TECH BUT NOT FOR WHIRLPOOL SO IF I HAD THE NEEDED SERVICE INFORMATION THAT WOULD BE GREAT

1 vote
59 views

Replaced new compressor heat exchanger tubing and new evaporator and new filter.Charged 7.00oz and still not cooling low side is -20 psi and high side is 77 psi.compressor pull1.2 amp

  • matteo asked 2 weeks ago
  • last active 2 weeks ago
1 vote
33 views

Do I need to pull the fridge out in order to replace the heat exchanger or can I pull it out of the channel and snake the new one in? The heat exchanger is inside a channel. I don’t really want to pull out the fridge if I don’t have to. It’s pretty big and bulky and will need realigning to align it with the freezer on the left. Also, how do I remove the trim piece in between the freezer and the refrigerator if I need to pull out the fridge? Any materials or documents that can help will be much appreciated. Thank you.

0 votes
86 views

Eight months ago it did the same thing. Then it displayed ErFs shorted or disconnected freezer sensor . I chocked the ohms. There was some variation. I changed the sensor and it worked for 8 months.
Then it reoccured. They lost everything in the freezer but said the refrigerator section was ok. Then it worked fine for several days then both sections failed and lost All their food.
I just checked it for error codes and it showed NONE.
Is there no end to these kinds of situations?????
What do you all do in these situations. I know you must face them almost daily. You can’t just throw parts at it.
Are there any service bulletins for this. Any video’s or technical training that can help now and in the future???

  • Pancakes asked 1 month ago
  • last active 1 month ago
0 votes
39 views

What does a 39 C error code mean?

  • dwoods asked 1 month ago
  • last active 1 month ago
0 votes
62 views

Are your technicians wearing masks with the COVID-19 corona virus ? Is the corona virus preventing customers from letting technicians into their homes for repairs.

0 votes
21 views

The ice maker in my Samsung refrigerator is not working or working slowly.

0 votes
41 views

There is a lot of ice build up on the back wall of my freezer. What type of issue would cause this. Also ive been seeing “4E” pop up on the screen.

0 votes
38 views

My Samsung refrigerator is not cooling properly. 6E error code.

0 votes
15 views

I am getting an error code on my refrigerator and i do not know what it means.

0 votes
38 views

Both the fresh food and the freezer temp. sensors are reading low (-10 to -13 )each . The main board had been sent out last year for reconditioning , appearantly it’s long longer available. can we calibrate the sensors??

  • grandeaire asked 1 month ago
  • last active 1 month ago
0 votes
50 views

Does the Control Electronic W11164576 , have something to do with unit not making ice?

0 votes
48 views

There is an inch of ice in the floor of the ice room. Is there a service bulletin on this issues?
I suppose the customer has to let it thaw out.
Is this a problem with the water valve? The FILTER has been changed and water pressure is good. The icemaker was replaced 8 months ago.
Any information about this would be helpful.

  • Pancakes asked 1 month ago
  • last active 1 month ago
1 vote
68 views

I need a service manual. I have water to the back where the line goes into the filter (I suppose it’s to the filter)The Ice maker fills ok but there is not water to the dispenser. When I push the paddle I can hear the valve actuate but, Nothing. Is there a secondary valve some where? I couldn’t find it in the door . If so where is it?

  • Pancakes asked 2 months ago
  • last active 2 months ago
1 vote
71 views

I have changed the water valve and it still freezes up. I have ran the diagnostics and the ice room temperature sensor is good, showing 3 degrees. The icemaker test is good. When I de ice the fill tube it will work and make ice for less than a day then refreeze.
It has done this 3 times.

The first time I found it froze and tried to run the diagnostics it would not work until I unplugged it and restarted it then it was ok.
What is causing this problem. The FILTER is good and so is the water pressure.
Is there a service bulletin on this or some other issue?
Or what?

  • Pancakes asked 2 months ago
  • last active 2 months ago
1 vote
35 views

I replaced the whole timer because the thermostat was damaged but now even with new timer including mother board and thermostat lights are flickering and timer is making a ticking sound and it doesn’t start

0 votes
90 views

My Samsung refrigerator is not cooling properly

0 votes
57 views

My Samsung refrigerator is displaying an OFOF error code.

1 vote
126 views

I found the iceberg completely frozen. I checked the water pressure and it was good. I replaced the valve and it only made 1 tray then refrozen.

Can the problem be in the wr30x30097 icemaker???
How does this icemaker work? How can I check it besides manual starting it?

  • Pancakes asked 2 months ago
  • last active 2 months ago
1 vote
69 views

Fridge not entering into defrost cycle even when I do test mode giving three clicks to the light switch

1 vote
63 views

Ref. warm Freezer normal frost in compartment damper closed won’t go into diag. mode

  • wayne asked 3 months ago
  • last active 3 months ago
0 votes
42 views

freezer door handle mounted onto brackets that rotate pushing the door ajar breaking vacuum for ease of openning the door. How to access these brackets for replacement.

0 votes
96 views

My refrigerator is not running at all, also displaying 84E error code.

0 votes
86 views

22E error code on my refrigerator.

0 votes
86 views

I am getting a 7E error code on my refrigerator.

0 votes
50 views

I am getting a 25E error code on my refrigetator. What does this mean?

0 votes
52 views
  • fslaughter asked 3 months ago
  • last active 3 months ago
1 vote
81 views

The water valve for this refrigerator is leaking. The problem is that the valve LG is saying that it needs is a MJX41178908, the mounting is perfect but this valve is a single solenoid valve. The original vale is a dual solenoid valve but they give no instructions to convert. I wanted to see if you have run into something like this before, get advice, or see if there is any instructions on this. There is another valve MJX41869202. THe valve that is in there is way different than both. Amy advice or research would be greatly appreciated.

1 vote
91 views

Water is dripping down the drip tray and not flowing through the drain tube to the drain pan.

  • ragarcia asked 3 months ago
  • last active 3 months ago
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