0 votes
80 views

This client of ours is re-reporting their side-by-side refrigerator refrigerator keeps going into overheat and displays that on the front display. Resident and unplugged it and turns it back on and it’s working properly. This continues to happen more and more for our resident. Is there a part that I need to replace to prevent this, every time I go there, the refrigerator is working properly.

0 votes
323 views

I have a service call tomorrow for a refrigerator not dispensing ice. It does dispense water, icemaker is making ice the only issue customer said is not dispensing ice.

0 votes
368 views
0 votes
464 views

It had the compressor replaced about 3 years ago, I can fill it running but my gauges won’t work I guess it is because it is a flamable refrigerant. the condensor and evaporator fans are running. I replaced the thermister on the compressor but it didn’t help Idon’t know how to test the other components. It has a small computer on the top but I couldn’t find a way to test the other components.

  • Guest asked 6 months ago
  • last active 6 months ago
1 vote
374 views

watched your video, ordered a new capacitor and relay module. Installed new unit same issue. Any other solutions? Refrigerator is only 13 months old.

  • Guest asked 7 months ago
  • last active 7 months ago
0 votes
364 views

Refrigerator is cooling ok but freezer is 51 f

  • Guest asked 7 months ago
  • last active 7 months ago
0 votes
381 views

Wondering does the air flow Tower need to be changed or just the evaporator fan motor. Is there another motor that needs to be changed as the condenser fan motor is spinning and working in the back of the refrigerator. Just checking to ensure this refrigerator only has one evaporator fan as it seems just to send the air through the air flow Tower

  • GeekJames asked 7 months ago
  • last active 7 months ago
0 votes
430 views

My Samsung refrigerator model #RF263TEAESR/AA is leaking water and pooling under the deli tray and even had some ice on it. So I unplugged the appliance and let it defrost then took it apart as as Appliance Video.com instructed. I disconnected the wires on the top right as the video showed and removed the thermostat wire and sensor. Then the video directed me to the left side. There is a connection for the defrost heating element and I only unplugged that. The video instructed me to then remove the bi-metal however, my refrigerator does not have a bimetal. It has the plug but it just loops back into itself with a red wire. Does this mean that it has no need of a bi-metal anywhere? my refrigerator has the numbers 07 in the corner of the data tag if this helps.

Thank you,
Jack

  • Guest asked 7 months ago
  • last active 7 months ago
0 votes
476 views
  • Guest asked 7 months ago
  • last active 7 months ago
1 vote
372 views

This icemaker won’t make ice. It fills but doesn’t harvest cubes.

  • Guest asked 8 months ago
  • last active 8 months ago
0 votes
529 views

How to uninstall water filter housing for this model.

  • GeekJames asked 8 months ago
  • last active 8 months ago
0 votes
525 views

I need to know how to remove the water filter housing RFID board. Board has a small bolt screw not sure what size tool needed to remove. Any videos, service manual and tools used to perform repair would be greatly appreciated.

  • GeekJames asked 8 months ago
  • last active 8 months ago
0 votes
520 views

The leak is coming from the water valve into the fridge. I tested the valve: 185 ohms. I also tested it mechanically thinking it would stay open but it didnt. Could this issue be with the ice maker or mainboard. I dont know how common this fail is with this refrigerator.

  • Guest asked 8 months ago
  • last active 8 months ago
1 vote
491 views

Freezer section is at room temp. The condenser fan is running, the evaporator fan is not. The door switches are working. Im not sure about the defrost timer. I turned it over about 5 times and nothing happened. There is no tech sheet. Can the timer or terminator stop the compressor from running?

  • Guest asked 10 months ago
  • last active 10 months ago
0 votes
437 views

Freezer evaporator has frosted. Evaporator fan ok. How is the defrost heater controlled?

  • Guest asked 10 months ago
  • last active 10 months ago
0 votes
521 views

The refrigerator does not cool consistently. Customer stated they’ve been having power surges. The refrigerator seems to cool and work for a couple hours then shuts off, will get to 65 in the refrigerator, then will starts working again. Food spoils. Customer unplugged unit for a while and plugged back in. Damper is open can feel air flow, fan is working. Tested thermistor 11.15 k ohms, How do we test the control board, and what should the thermistor be testing at?

0 votes
471 views

THIS UNIT WAS ORIGINALLY OPENING ON IT’S OWN THEN IT WOULDNT DO THIS FEATURE AT ALL.

0 votes
513 views

Does this unit have a heat exchanger?

My technician said he needs this part due to a Freon restriction. We are not finding a picture on the parts diagram.

My tech said its a capillary tube running from the evaporator that is likely restricted. He was working on a sealed system repair, replacing the compressor and evaporator today.

Please let me know the part number that would be needed.

  • gregoryb7 asked 11 months ago
  • last active 11 months ago
0 votes
442 views

How much ice should this refrigerator produce in a 24 hour period?

0 votes
530 views

The freezer section is cooling but the fridge compartment is not cooling.

  • Guest asked 1 year ago
  • last active 1 year ago
0 votes
534 views

Board is flashing 4 times which says it is a locked compressor, the tech tested the 3 leads on the compressor, they all tested 12 ohms each. He tested them to ground and that passed. Control board has 3 wires going to the compressor, each wire to ground test 125 volts dc. Is this AC voltage that goes to the compressor or DC. Is it the compressor that has failed, or the board?

0 votes
512 views

Customer put a standalone thermometer in refrigerator section. Temperature goes from 50 to 37 degrees. Is this normal or does the main PCB need to be replaced.

0 votes
518 views

Hi,

The refrigerator is cooling but the freezer is not reaching the correct temperature (cooling but not freezing). There is ice build up on the right side of the evaporator coil (not on the evaporator itself). Both fans are running (condenser and evaporator).

  • Guest asked 1 year ago
  • last active 1 year ago
0 votes
515 views

To whom it may concern,
I have a whirlpool WRF757SDEM refrigerator that recently has a loud noise coming that appears to be coming from the top section. Last year I replaced the evaporator fan and thermostat as the unit has frozen up and stopped cooling. After that fan was replaced the unit was very quit and running normally.
Recently ( past 3 days) it has gotten very loud at times with a slight vibration. At times, the sound is very loud, but then it gets quieter; almost to normal levels.
The top unit is cold and maintains temperature, there isn’t any issue making ice and everything is cold and frozen in the freezer.
I am wondering if its an issue with the evaporator fan and if that needs to be replaced again.
Any and all assistance would be greatly appreciated.
Kindest regards,
Kris

  • Guest asked 1 year ago
  • last active 1 year ago
0 votes
513 views
0 votes
456 views

Hello,

Our fridge is working great as far as we can tell. We have owned it for 3+ years.
I am writing because I have noticed that when the compressor is on, or at least I think it is on, and at a higher rate of speed that it is a bit loud inside the unit and has some variation in the motor sounds when it is running – not smooth. I would like to send you an audio file that I created of the sound so you can see if things seem ok.
I could wait til it breaks but the unit is used in a luxury rental property and we don’t want a large failure in the middle of our rental season! Hope you can understand that I am being proactive vs. reactive.
I believe the fridge has made this sound for a while but am not sure if it is getting worse? Unclear to me.

And, if possible, I would like to know how to clean the coils of the fridge. I hope it doesn’t need to be rolled out to do this. Thanks.

Jeff

  • Guest asked 1 year ago
  • last active 1 year ago
1 vote
678 views

hello, Have a side by side refrigerator and the fresh food section is getting too cold. Freezer seems ok.

1 vote
934 views

I HAVE A SAMSUNG FAMILY HUB REFRIGERATOR. I HAD THE POWER TO THE HOUSE GO OUT AND COME BACK ON DURING THE NIGHT. I ALSO HAVE ON OCASSION FAMILY MEMBERS NOT CLOSING THE LOWER FREEZER DOOR ALL THE WAY AT TIMES. I HAD A MESSAGE ON THE FAMILY HUB SCREEN SAYING ABNORMAL TEMP AND TO HOLD THE OK BUTTON FOR 3 SECONDS. THE NEXT DAY THE FRIDGE WAS NOT WORKING AND FULLY DEFROSTED.

I GOT A CODE 72 : ERROR ABNORMAL FRIDGE

I HAD A LOCAL SERVICE TECH COME OUT AND ADVISED THAT I NEEDED THE FRIDGE UNPLUGGED FOR 24 HOURS AND THEN SHOULD WORK FINE. SAIED THE COMPRESSOR IS FINE.

I UNPLUGGED FOR 24 HOURS AND IT DOES NOT WORK.

I CLEARED THE CODES AND THE SELF DIAGNOSTICS DOES NOT REPORT ANY CODES. ALSO THE RED LIGHT ON THE PCB BOARD IS A SOLID RED. NO BLINKING. I TRIED ALL THE DIFFERENT WAYS OF TRYING TO RESET THE REFRIG BUT NOTHING WORKED.

IT SEEMS LIKE SOMETHING IS WRONG WHERE THE FRIDGE DOES NOT KICK ON THE COMPRESSOR OR THE FANS INSIDE THE FRIDGE. THE FAN NEXT THE COMPRESSOR IS SPINNING. I VACCUMED THE CONDENSOR AND IT IS CLEAR OF ANY DIRT AND DUST.

WOULD IT BE WORTH WHILE TO REPLACE THE PCB BOARD? MAYBE A NEW BOARD WOULD POWER UP THE COMPLRESSOR AND FAN, ETC.?

ANY SUGGESTIONS WOULD BE MUCH APPREICATE. THANKS FOR YOUR HELP.

JEFF

  • jefftodd asked 1 year ago
  • last active 1 year ago
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