Appliance Type: Refrigerator

The freezer section is cooling but the fridge compartment is not cooling.

Board is flashing 4 times which says it is a locked compressor, the tech tested the 3 leads on the compressor, they all tested 12 ohms each. He tested them to ground and that passed. Control board has 3 wires going to the compressor, each wire to ground test 125 volts dc. Is this AC voltage that goes to the compressor or DC. Is it the compressor that has failed, or the board?

Customer put a standalone thermometer in refrigerator section. Temperature goes from 50 to 37 degrees. Is this normal or does the main PCB need to be replaced.

Hi,

The refrigerator is cooling but the freezer is not reaching the correct temperature (cooling but not freezing). There is ice build up on the right side of the evaporator coil (not on the evaporator itself). Both fans are running (condenser and evaporator).

To whom it may concern,
I have a whirlpool WRF757SDEM refrigerator that recently has a loud noise coming that appears to be coming from the top section. Last year I replaced the evaporator fan and thermostat as the unit has frozen up and stopped cooling. After that fan was replaced the unit was very quit and running normally.
Recently ( past 3 days) it has gotten very loud at times with a slight vibration. At times, the sound is very loud, but then it gets quieter; almost to normal levels.
The top unit is cold and maintains temperature, there isn’t any issue making ice and everything is cold and frozen in the freezer.
I am wondering if its an issue with the evaporator fan and if that needs to be replaced again.
Any and all assistance would be greatly appreciated.
Kindest regards,
Kris

Hello,

Our fridge is working great as far as we can tell. We have owned it for 3+ years.
I am writing because I have noticed that when the compressor is on, or at least I think it is on, and at a higher rate of speed that it is a bit loud inside the unit and has some variation in the motor sounds when it is running – not smooth. I would like to send you an audio file that I created of the sound so you can see if things seem ok.
I could wait til it breaks but the unit is used in a luxury rental property and we don’t want a large failure in the middle of our rental season! Hope you can understand that I am being proactive vs. reactive.
I believe the fridge has made this sound for a while but am not sure if it is getting worse? Unclear to me.

And, if possible, I would like to know how to clean the coils of the fridge. I hope it doesn’t need to be rolled out to do this. Thanks.

Jeff