0 votes
68 views

Bottom icemaker not working. Fridge runs great and upper icemaker in door works great. Have replaced main control board (unrelated to icemaker), 2 different icemakers, and a water valve. Icemaker won’t even turn fingers to flip out ice. I put a bit of water in the icemaker to see if it was valve or icemaker and still no ice flipped out.

Need to resolve ASAP because fridge is taking up space at store and can’t be sold until icemaker issue is sorted.

0 votes
33 views

Need to know how to dissemble icemaker compartment to install evaporator Kit 5303918444.

  • hdde asked 2 weeks ago
  • last active 2 weeks ago
0 votes
75 views

No matter where the control is set it freezes every thing.
How do I test this unit?
I need a service manual and tech sheet and any advice you can give

  • Pancakes asked 2 weeks ago
  • last active 2 weeks ago
0 votes
94 views

Hi,
I am troubleshooting a no LED light issue on this unit, All the LEDs work except the 5 on the roof of the refrigerator. The schematic shows that the 5 fridge roof LED’s are divided into 2 series circuits, 3 in one series and 2 in the other going back to the LED Driver board for the DC source. Both of these strings are not working, I have diagnosed that the LED Driver board is partially defective .

The problem is, it is not shown in any service literature, ANYWHERE. The visual shows it is located next to the control board along with the power supply, The only part shown in the exploded diagram is the Control board itself, Whirlpool W11161172. If you do a parts list search for LED Driver, it does not generate any hits. I am at a loss, I have check multiple sources including the Factory SM with no luck.

I need the part number for the LED Driver Board! Why is it not shown or listed anywhere? I wasted 2 hours looking!!!

Thanks 🙂
Tom
609 418 0278

  • thosk1051 asked 4 weeks ago
  • last active 4 weeks ago
0 votes
159 views

Fridge has power, compressor running, condenser fan running, lights and front controls work. No cooling in fridge or freezer. Evaporator fans not running. Suction and discharge lines are not hot or cold. Fridge is new but just stopped cooling. Not sure what to do next. Any suggestions would be greatly appreciated

  • ScottSpin asked 1 month ago
  • last active 1 month ago
0 votes
196 views
0 votes
340 views

There is a lot of Frost BUILDING UP INSIDE THE REFRIGERATOR BEHIND THE PANEL BEHIND THE CRISPERS. What do you think could cause this?

0 votes
367 views

the fridge is around 25 Fahrenheit set on low

HAVE TROUBLE PUTTING IN DIAGNOSTICS OR WHOEVER WROTE THIS MISSED A STEP FRIDGE IS TO COLD CANT
FIND A VIDEO ON THE SITE OF PREMIUM my email is garth@saparas.com

  • trestres asked 3 months ago
  • last active 3 months ago
0 votes
258 views

Hello, The temperature in the Freezer & Fresh food section are ok. Zero & 37. The dividing wall between Freezer & Fresh food is sweating, causing condensation to drip down in the Fresh Food section. This is a Side x Side model. Door gaskets are sealing good. Have any solutions???? Thank You, Jim

0 votes
130 views

The temp in the ice room is 20 degrees. The water pressure is good, the line is not frozen. Is there another thermostat in the ice room I’m missing? Could ice build up in the freezer cause this issue? How many fans are blowing cold air into the ice room. I’ve only changed one. Fridge at 37 and freezer was recently dropped to -4 to see if that helped with no success.

  • ragarcia asked 4 months ago
  • last active 4 months ago
0 votes
158 views

My ice maker stopped making ice. Replaced the ice maker and it turns our that isn’t the problem. I have two vents..from what I read, the top vent is supposed to blow cold air from freezer into ice maker to freeze water, and the the cooler air comes back out to help keep fridge cool.. Here is the problem…the top vent is not providing cold air. It is warm…and it starting to discolor the vent area itself because of the heat. The bottom vent is not getting much cold air either. With that said…my fridge itself keeps things cold, and my freezer keeps things frozen. So I am baffled. Not sure what to do next?? Help please! …Sad GrandmaHolly

0 votes
225 views

Refrigerator is not defrosting, ice is actually building up on the evap coil’s so much it’s coming inches out of evaporator coil cover, Looked everywhere and cannot locate defrost control. Looked up top in thermostat box not there, looked underneath kickplate at bottom could not find, also cannot see defrost control on any drawings of unit. Need to know where defrost control is located.

  • albert3736 asked 5 months ago
  • last active 5 months ago
-1 votes
230 views

How to out into diagnostic to check defrost I tried what I read bug display doesn’t go blank

  • paytonsac asked 5 months ago
  • last active 5 months ago
0 votes
166 views

the Refrig makes a fairly strong humming noise until one of the refrig doors is opened. Then it stops. It starts again when the door is closed. Don’t notice any other issues at this point.

  • Skies2Blu asked 5 months ago
  • last active 5 months ago
0 votes
240 views

This is a w10873791 icemaker. When I arrived the sensor arm was down and the ice tray was stuck right at the beginning of the cycle. I ran diagnostics and couldn’t get the icemaker to harvest or fill.
In the fill test it gave the code 23 switch or motor failure. I tested the ice room switches and they are good.
Is there another switch???
I changed the icemaker and it still didn’t work..
How can I test this,?
What is the next step.
I need a video and service manual and bulletins.

  • Pancakes asked 5 months ago
  • last active 5 months ago
0 votes
105 views

Ice getting stuck between icemaker and the ice bucket. Please provide any remaining information or common issues with this complaint.

0 votes
123 views

All of the buttons on the user interface of my refrigerator are dead.

0 votes
115 views

My LG refrigerator is dispensing ice.

0 votes
130 views

My LG refrigerator is not dispensing water.

0 votes
127 views

My LG refrigerator will not start up.

0 votes
110 views

My LG refrigerator is not dispensing ice.

0 votes
103 views

The light does not come on when knocking on the door.

0 votes
133 views

My LG refrigerator is not dispensing ice.

0 votes
161 views

My LG refrigerator is not cooling properly.

0 votes
110 views

My LG refrigerator is not dispensing ice.

0 votes
126 views

My LG refrigerator is not cooling properly in the refrigerator section.

0 votes
117 views

Cooling issues with my LG refrigerator.

0 votes
121 views

My LG refrigerator is not cooling properly.

0 votes
123 views

The door handle on my LG refrigerator is not secured properly.

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