0 votes
23 views

I need the tech sheet so I can do diagnostics.
What is the most likely reason for this model to stop producing ice

  • Pancakes asked 20 hours ago
  • last active 17 hours ago
0 votes
19 views

My customer has a Jenn Air Refrigerator that we already have done several things to to try and stop this drawer from getting too cold.

0 votes
53 views

The brand is an Electrolux/Frigidaire. I have diagnosed unit as having a bad condenser fan and fan motor. Most units i have worked on have the condenser fan and motor to the left or right of the condenser. This unit is called a Professional series. The condenser fan and motor are located behind the condenser if viewing from the rear of the unit. I am stumped as to how to remove the condenser fan and fan motor. HELP

1 vote
42 views

The washer will try to shift to agitate but seems to get stuck.
It will not let me enter diagnostics so I can check the error code. What is the trick?
Is this the actuator or the motor?
Does this motor have a built in clutch or can it be charged? This is a Frigidaire

  • Pancakes asked 1 week ago
  • last active 1 week ago
0 votes
38 views

I changed the infinite switch and it did the same thing.
If I begin on low it will heat and cut off but will not come back on even after 10 minutes. If I turn it off and then back on it repeats the same cycle. It will stay on high. If I set it on 3 or 4 it does the same.
Can this be the sensor in the burner?
How does it work?
It doesn’t matter if I use the single or dual settings.

  • Pancakes asked 2 weeks ago
  • last active 2 weeks ago
0 votes
49 views

Not spinning fast enough at full speed on spin cycle, seems to drain fine, clothes come out soaking wet

  • stankustov asked 2 weeks ago
  • last active 2 weeks ago
0 votes
26 views

wash pump starts and stops and runs for varying periods of time from several seconds to a minute or so and stops and is noisey.
also no wash action from upper wash arm.

  • user asked 2 weeks ago
  • last active 2 weeks ago
0 votes
56 views

We had a power outage last night during a thunderstorm and this morning the interior lights work, but that is the only function working. The “cubed ice” icon is blinking. The compressor is not running, nor is the condenser fan. I have my digital multimeter out and am wondering what the ranges would be for the output of the transformer which seems to supply the control board. What is more likely- a fried transformer from a power surge or fried control board from a power surge?

  • lltommyc1 asked 3 weeks ago
  • last active 3 weeks ago
1 vote
72 views

Samsung French Door Unit:
M# RFG297HDRS
S# 176843AD800130P

  • ahonuma asked 3 weeks ago
  • last active 2 weeks ago
0 votes
98 views

Have 14 vdc at user interface

  • user asked 4 weeks ago
  • last active 4 weeks ago
1 vote
39 views

I have a Family Hub 5 Software update window on my Hub. I am unable to scroll through the message and I am unable to click the Ok or Cancel buttons. I have tried powering off the hub and killing power to the fridge and after each reboot the screen comes back and I can not do anything with it.

I have a screen shot if that would help.

Can I get instructions on how to get into diagnostic mode?
Is there a way to roll back the update process?

Any other suggestions?

Thanks!

  • kyddrivers asked 4 weeks ago
  • last active 4 weeks ago
1 vote
37 views

The customer showed me a video that sounded like the pump running with the door open. She said that it shows an error code often of 10 and last time it showed 30.
Where is the tech sheet hidden? I couldn’t find it behind the door panel or behind the toe plate.
I need a copy of it and the error codes and videos.

  • Pancakes asked 1 month ago
  • last active 4 weeks ago
1 vote
181 views

No Cool. Both the refrigerator and freezer. I have heard the compressor kick on. no error codes, temp on door says what it should be, not what it is.

what else do I need to trouble shoot?

  • mattb asked 1 month ago
  • last active 1 month ago
0 votes
67 views

Lihgts are constantly in pause , I tested the lid switch and it’s ok , I need to enter the diagnostic mode .

0 votes
34 views

All the dryer does is flash pause. It won’t even let me cancel. Therefore I can’t retrieve errors or run the service mode. The door switch tests good.

0 votes
55 views

Washer initially presented water valve error so I replaced the water valve. Now it will fill but will not begin the cycle and does not present any error code.

  • budro3863 asked 2 months ago
  • last active 2 months ago
-1 votes
60 views

I have a great deal of difficulty removing stripped out baked in screws. With bbq’s we always use hand tools and rarely use machine screw drivers. I cannot get 90% of the screws out if they are located on the collector box inside the fire pit. I need to know. how to get them out. I have tried everything including vice grips and rubber glove technique and soaking with WD 40. In many cases there is not even enough room to get a vice grip in there. Should I just get a small angle grinder and cut these screws out? Is that a normal pracitice? Please help. Thanks

Peter Cooke
Sparkle Grill of Long Island
grillhampton.com

  • Pkcdt123 asked 2 months ago
  • last active 2 months ago
0 votes
91 views

All the dryer does is flash pause. It won’t even let me cancel. Therefore I can’t retrieve errors or run the service mode. The door switch tests good.
Can a bad door switch or thermal cut off or another bad part forbid me to extract the codes or even enter diagnostics?

  • Pancakes asked 2 months ago
  • last active 2 months ago
1 vote
108 views

YOU CAN HEAR THE FROST HITTING THE FAN BLADE DO YOU HAVE A SERVICE MANUAL OR HOW DO I PUT IT INTO TEST MODE
IM A FACTORY TECH BUT NOT FOR WHIRLPOOL SO IF I HAD THE NEEDED SERVICE INFORMATION THAT WOULD BE GREAT

1 vote
142 views

Customer gave no details of when the dishwasher gives the code, only that it reads the code: nE.

  • dwoods asked 2 months ago
  • last active 2 months ago
1 vote
126 views

Replaced new compressor heat exchanger tubing and new evaporator and new filter.Charged 7.00oz and still not cooling low side is -20 psi and high side is 77 psi.compressor pull1.2 amp

  • matteo asked 2 months ago
  • last active 2 months ago
0 votes
80 views

I replaced the door latch. It takes a while before it releases after stopping or finishing a load and will not unlock for a while, it just keeps clicking.

  • wwward asked 2 months ago
  • last active 2 months ago
0 votes
86 views

The cold water keeps running even when I do the spin test, it dosen’t happen with the hot water, I suspect it’s water inlet valve but could it be the board ?

0 votes
99 views

Can you tell me how to diagnose F96 error on this oven? Thanks.

1 vote
70 views

Do I need to pull the fridge out in order to replace the heat exchanger or can I pull it out of the channel and snake the new one in? The heat exchanger is inside a channel. I don’t really want to pull out the fridge if I don’t have to. It’s pretty big and bulky and will need realigning to align it with the freezer on the left. Also, how do I remove the trim piece in between the freezer and the refrigerator if I need to pull out the fridge? Any materials or documents that can help will be much appreciated. Thank you.

1 vote
43 views

It will take as long as 4 to 5 minutes to come back on when (on the dual burner position) you go from low to high.

Is there an adjustment that can be made or is this a problem with the board? Which one?

Can you offer any advice? How do I test this kind of burner regulating system?

  • Pancakes asked 3 months ago
  • last active 3 months ago
0 votes
102 views

GE FRONT LOAD WASHER; WON’T TUMBLE OR SPIN
FILLS AND DRAINS OKAY

  • joeski1369 asked 3 months ago
  • last active 3 months ago
0 votes
159 views

Eight months ago it did the same thing. Then it displayed ErFs shorted or disconnected freezer sensor . I chocked the ohms. There was some variation. I changed the sensor and it worked for 8 months.
Then it reoccured. They lost everything in the freezer but said the refrigerator section was ok. Then it worked fine for several days then both sections failed and lost All their food.
I just checked it for error codes and it showed NONE.
Is there no end to these kinds of situations?????
What do you all do in these situations. I know you must face them almost daily. You can’t just throw parts at it.
Are there any service bulletins for this. Any video’s or technical training that can help now and in the future???

  • Pancakes asked 3 months ago
  • last active 3 months ago
0 votes
86 views

What does a 39 C error code mean?

  • dwoods asked 3 months ago
  • last active 3 months ago
Showing 1 - 30 of 8k results