0 votes
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Samsung Range the oven wasn’t reaching temp. Upon arrival at the home the clock was dead. It will turn on when any burner is turned on. The burners won’t come on and the oven won’t come on. We can’t find any paperwork with the range.
Any and all advice would be appreciated, a Service manual would be a great help.
Thanks in advance.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

A different company diagnosed this customer’s dishwasher as needing a drain pump after only listening. But the customer explained that it was sometimes draining, just slowly and making an odd noise. We went out and cleared the drain pump of debris (a button!) and all is working fine. Please be sure to take a few minutes and properly diagnose to avoid the hassle of ordering parts for a problem that has an easy fix!

0 votes
3k views

Customer had a power outage and the display is not working now. There was a stored error code for the I/M that the customer is aware of and did not want fixed. Is it possible that a reset and diagnostics would be all that needs done here?

0 votes
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There’s a lot of ice around the fresh food evaporator cover and I’m defrosting it to check the drain. How can I keep it from freezing over?

0 votes
3k views

I’m also looking at a dryer that doesn’t turn off at the end of the cycle. Am thinking it’s a main control issue?

0 votes
2k views

Came across an ice maker not producing and need some part information. Haven’t done too many repairs on this brand and have been watching some of your videos to get me familiar. Really appreciate this.

0 votes
3k views

Could a broken belt be the issue here? I checked all the electrical components and they seemed fine. Still have it all apart and don’t want to reassemble it to find there’s something else going on. I did clean out a lot of lint from the housing and venting and am guessing that’s where the burning smell was coming from. Am hoping this was just a simple and easy fix!

0 votes
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I have a bad ice maker in this fridge and need to change it out. It’s a french door bottom mount and it’s located up in the top left of the fresh food section. I haven’t done too many of these and wanted to know if you had a video that could help me out? Most I found weren’t similar to what I have. Thanks.

0 votes
13k views

The unit keeps getting a low water error and everything I could think of checks out: inlet valves, water pressure, fills with correct amount of water, board/panel is fine, cleared some minor debris from the pump, and checked that the float works. What am I missing?

0 votes
3k views

Samsung electric dryer runs but does not heat

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

Got this figured out and diagnosed as needing a heater, defrost bi metal, and sensor – but am having a hard time with the parts look up. Think you could help me out? Thanks.

0 votes
2k views

Have a gas dryer not starting, think I’ve narrowed it down to a thermistor and thermal fuse, but am having a hard time on the lookup, do you have that information handy?

0 votes
3k views

I got it apart and found a level sensor that I think is bad, but doing the lookup I am having a hard time finding the correct part number. It’s the water sensor if that helps. Not with the unit to give you the model #.

0 votes
3k views

Dishwasher was flashing on smart auto normal. I tried to clear by turning power off for approximately 5 minutes still had same problem. I replaced main control board unit ran Ok while I was there testing it . Customer called back and said unit is doing the same thing.

0 votes
2k views

This unit isn’t starting, I think I’ve narrowed it down to the idler pulley but can’t find a schematic for the lookup and part information. Any help?

0 votes
3k views

Also looking at this dryer and need the duct heater if you have a minute to get the information for me?

0 votes
2k views

What causes this? I’m a new tech here and there is no spec or information sheet. Thanks.

0 votes
2k views

I had an element replacement come up as a whirlpool 35001247. Is that right? I was thinking it’d be a DC number or a different prefix. Wanted to make sure this wasn’t an error before ordering. Thanks.

0 votes
3k views

This unit just runs non-stop, does not shut off. Ohm’d everything out and looks like the pcb board is bad. In need of a part number and cost if you have it.

0 votes
2k views

Had the customer defrost the unit to get the cover off, looks like a conductor in the drain might solve my problem. Do you guys do this often? Is there a part replacement I’m missing? Hoping I didn’t overlook anything, but seems like the backed up and frozen drain was the main issue.

0 votes
2k views

I think I’ve narrowed it down to the sump but now can’t find the part information.

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Initially thought it was the bearing, but there’s no squealing. Looked at all the moving parts, they check out. Can freely spin the tub and hear it but it’s much worse when running.

0 votes
2k views

Keep getting a low water light, and I just cleared a lot of debris from the pump/sump and drain. What would be causing this?

0 votes
3k views

The ice maker isn’t making cubes, or much of anything except a huge block of ice in the bin. I need to replace the ice maker itself but haven’t done one of these before. I’ll also need the part information if possible.

0 votes
2k views

I reset the board and it seems to be working fine now. Should I have replaced it completely or does resetting sometimes do the trick? Would hate to have to keep going back if it happens again. Appreciate you guys always being willing to help me out on here.

0 votes
2k views

Checked all the usual suspects, found nothing, moving parts are good, supports, belts, idler, etc. I’m sure you’ll know right away but I’m at a loss.

0 votes
2k views

The inside seal is getting hot to touch, there’s a rattling noise that seems to be fairly loud, and the icemaker is not making ice. I think it’s all linked to a bad condenser fan motor but was hoping somebody could help me confirm whether that is a good possibility? I advised customer to avoid compressor damage and possible heat hazard unit should be unplugged until repair is completed.

0 votes
3k views

Thought I had this narrowed down to needing a fill sensor, but when I returned to replace it, the unit was still getting errors. Now I’m thinking flow meter but can’t find the part information. Does somebody there have it?

0 votes
3k views

I need to find a parts breakdown list or video repair help for this RF263TEAESR Samsung refrigerator.

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