Brand: Viking

Costumer says Oven randomly shuts off while baking. I saw it shut off once after shutting it off every couple minutes and then restarting it so I never got to 350 even though that’s what it was said to but it randomly shut off after two minutes of running. I replace the DSI ignition module for the oven but the customer is saying that I did it again where it was getting significantly less warm in the oven in the oven just shut off. Can you guys please provide me with a wiring diagram and your technical input on what else could be regulating the system? I’m thinking that electronic thermostat that I saw there I would appreciate your guys input.

Small left oven after a couple minutes of baking in any mode the clean light comes on steady and oven light Flashes three times. The cooling fan seem to be running fine from what I can hear and I looked at the big relay at the bottom of the oven for the small left oven that is having the problems and they look to be in perfect condition and all its connectors. Can I please have a diagnostic manual that will tell me what the flashes mean?

Keeps entering Diagnostics Mode.

Not Powering, Cannot set controls, Stove will not work, Displaying error code.

Temps 100 degrees lower, Will not heat up all the way, No heat, Partially heating, Error on display.

Partial heat, Error on display, Not heating

No Spark, Continual spark

Food is cooked unevenly, Error on display, Food is burnt

Food is slow to cook, Food is undercooked, Food not cooking

Will not fill with water, Humming noise, Error on display

Bad smell from sump, Will not drain, Leaking water.

Water will not drain, Leaks water

Water is cold, Unit will not run

Will not fill, Leaking water

Unit starts then stops

Door will not stay closed

Door will not stay closed,Dishwasher will not start

Dishwasher will not start, Button is recessed, Button is stuck

Unit will not start, Sights will not come on, Error on display

Dishes not cleaning, Soap in the bottom of the tub

Hi there,
My customer complains that the broil makes an explosion sound and she smells gas when she uses the broil, it does not happen all the time it just intermediate, when I tested it it was working fine. This model does not have ignitors just spark electrode on both bake and broil. Do guys experience any similar issue with this model?

She also mentioned that when it happens the spark electrode sparks once and then she doesn’t hear it anymore. When I was there it sparked 2-3 times and then lit up with no issues, I was there for 30 min and when the temp when down the broil lit up again with no issues

Thanks,
Don

10yr old $10,000 viking that will not dispense water and slow ice production. water line inside of freezer door is frozen. freezer temp is normal,should I just replace ice maker? can the freezer door insulation become compromised? is there a water line heater in the door?

Verona range basically identical to a Bartezzoni. Oven itself is electric and has a thermostat and a large mechanical selector switch. After tampering with it the oven selector it started to work couple days later costumer said it failed to start. Any ideas on how these units operate? Seemed like a basic system and nothing burned or broken but seems to be failing.. thermostat? The large oven started to work after securing the leads on the selector switch.

Indicator does two flashes next to thermostat in between pauses. Checked DSI (oven spark module) and it tested good. Even popped a new one in for good measure no change. I’m suspecting the thermostat it also has some grease in it which I know Viking addressed with a kit. Can you guys get me the diagnostic guide MOST IMPORTANTLY THE FLASHING ERROR CODE guide.

Oven was overshooting temperature significantly. You set it to 350f and it shoots up to 500f on an external thermostat. REPLACED thermostat with new one. Costumer still saying it over shoots about 150f. Is there any udjustability? There is no temp sensor only self clean timer thermostat probe and bake thermostat probe from the thermostat(replaced)

When you put the thermostat in bake them turn off oven bake function doesn’t turn off meaning valve still open and bake burner going EVEN AFTER UNPLUGGING.
Naturally I thought maybe poor valve and swapped the bake and broil solenoids-didn’t do anything still WOULDN’T shut the gas off. So I had an exact ignition board DSI replacement and installed it. Still having issues shutting off. Came back replaced thermostat still doesn’t shut off…?? Super simple diagram loss like nothing left to replace unless my DSI ignition board was defective which it was new.

First 5 minutes both burners fully lit flame with red nice tipping about 2.5″ in size, then left side starts to struggle and faintly sputter.
Been fixing the for 4 years now third time I come across this issue