0 votes
2k views

hi so we have 2 issues with the stove top.
1. the two middle burners will not light by itself i hear the clicking but it sparks at the rear right not the middle where i want to light it.
2. the left and right front burners have a real small flame.. there is very very little gas flowing to the burner hence the small flame

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
3k views

I get a lot of Ice/heavy frost buildup on the coils at the bottom of the freezer within just a few days after defrosting. I have read online that it can be either the defrost heater, defrost timer, defrost sensor or Vikings adaptive defrost control? Anyway I want to know where the defrost sensor, defrost timer and or adaptive control can be located and how to test them. I know how to test the heater and sensor using a ohm meter but not sure how to test the other items. It would be nice if you have a parts breakdown that you can send so these items can be easily located.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
6k views

Small left oven after a couple minutes of baking in any mode the clean light comes on steady and oven light Flashes three times. The cooling fan seem to be running fine from what I can hear and I looked at the big relay at the bottom of the oven for the small left oven that is having the problems and they look to be in perfect condition and all its connectors. Can I please have a diagnostic manual that will tell me what the flashes mean?

  • Guest asked 6 years ago
  • last active 6 years ago
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-Replaced right side spark module twice now (CM didnt care about left side), Every time the oven is heated the whole top section gets extremely hot and spark module over heats causing sporadic clicking until it cools down an hour later
-Oven door shuts good
-Oven does NOT have a cooling fan because its a full gas range so no circuit boards to cool in back
-I put aluminum tape around spark module area directing the venting hot air away from the module housing
-I tried running the hood vent on maximum over the range to evacuate some heat, DIDNT help

I know the electric ignition one with the DSI ignition module has had a recall to install a cooling fan but this is a 13 year old range which the top of is over heating. Decently taken care of.. Any suggestions? I was thinking to run the module under the range to a cooler area but the micro switches on the valves are getting extremely hot too and brittle

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
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what is involved in replacing door handles with customized panels

  • joeski1369 asked 8 years ago
  • last active 8 years ago
0 votes
3k views

Viking Range she wants to convert from NG to LP. Parts are no longer available and no longer even listed. The model number is VGR36-4GDVB. I have not seen the range yet. Is this even worth trying to convert and does anyone have the orifices in old stock for this range? The advise I was given by the Viking distributor was I would have to drill my own which I have not done or know how to do. Thank you

  • ALL APPLIANCE SERVICE asked 9 years ago
  • last active 9 years ago
0 votes
2k views

My oven does not seem to be getting warm enough.

1 vote
2k views

Will not heat, Calibration is off, Error on display

0 votes
2k views

Just wanted someone to confirm this as a spark module for me and looking for part information. Thanks!

0 votes
2k views

Thanks for asking a question. I looked up that model number and we have a video on a similar issue. I put a link below the answer.

0 votes
2k views

The display on my Viking range is not working.

1 vote
1k views

Both ovens do not self clean. The big main oven turns on the oven self-cleaning mode for a brief moment and I can feel the ovens latch vibrating like it’s trying to close but then after about one minute the oven thermostat light starts flashing and so does a -red light on the back of the range on the main board behind the main oven-. Now the small oven when you set the selector switch to self clean and the temperature knob to self clean it does absolutely nothing. No light or anything.
Both ovens bake and broil fine.
Both ovens main boards had NO physical damage.
Only the main oven had any response when set to self clean. From what I read online there is a self clean board and preheat board. I did not count the flashes of the red lights and I am not there anymore. Can You guys suggest which board to replace because the main oven seem like it just had a bad latch but why did the small one not do anything?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
1k views

Food is cooked unevenly, Error on display, Food is burnt

0 votes
2k views

Indicator does two flashes next to thermostat in between pauses. Checked DSI (oven spark module) and it tested good. Even popped a new one in for good measure no change. I’m suspecting the thermostat it also has some grease in it which I know Viking addressed with a kit. Can you guys get me the diagnostic guide MOST IMPORTANTLY THE FLASHING ERROR CODE guide.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
3k views

Does this come with some kind of kit for the entire assembly? I think I need the valve and knob for it. Thanks for any information you can get me.

0 votes
2k views

My Viking stove is taking too long to preheat.

0 votes
2k views

Having an issue with a Stove

1 vote
1k views

PA020047 Replaced spark module on numerous Viking ranges and like one or two a month randomly die and stop working completely. Have bought them from numerous sources (speedy parts, reliable parts, eBay, Amazon, allvikingparts etc) online including the whirlpool replacement which is an exact replica and even that one has died on me. Some last a week, some several months before I get a callback. All the new ones seem to be made by RobertShaw and not Ivensys like the old ones not sure if they’re all the same manufacturers or not.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
1k views

Food is slow to cook, Food is undercooked, Food not cooking

1 vote
2k views

Recently did sealed system work. Because heat exchanger was leaking refrigerant. Replaced evaporator and heat exchanger. Heating loop below the fridge looks perfect. Condenser clean. Condenser fan motor running. Evaporator and all other fans seem to be running and everything is plugged in and running properly…
But the display is flashing certain temperature control bars. Which if I recall correctly is an error code. The FRZ light is flashing and light bar 3/4/5/6 keeps flashing in numerical sequence. What is this error code indicating?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

The water filter is completely frozen over. the unit is still under warranty but customer called us to ask what should be done in the meantime. Looks like a thermistor is being replaced if I understood the notes correctly.

0 votes
2k views

My customer’s Viking Dishwasher is having some issues. Dishes not cleaning

0 votes
2k views

My Viking dishwasher is making grinding noises.

0 votes
3k views

Costumer says it flashes light and beeps even when door is closed every couple hours. Tested fresh food door switch seems fine. Cleaned condenser. Inspected the evaporator coils. Tested fresh food section thermistor seems fine. Condenser fan running. Only thing I can think to do is shotgun the job and replace the low voltage board which controls the tempeture, thermistor, and door switches.. any suggestions? Maybe freezer door switch? I never seen it fail before on a Viking..??

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
1k views

Will not fill with water, Humming noise, Error on display

0 votes
2k views

Oven was overshooting temperature significantly. You set it to 350f and it shoots up to 500f on an external thermostat. REPLACED thermostat with new one. Costumer still saying it over shoots about 150f. Is there any udjustability? There is no temp sensor only self clean timer thermostat probe and bake thermostat probe from the thermostat(replaced)

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

I got this apart and diagnosed it needing multiple parts. Could you send over purchase information on them so I can get a quote written up? Thanks.

Primary, secondary, and monitor switches, as well as the fuse.

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