My customer has a GE Profile JVM2070SH001 Microwave and reports that the lights on the touch pad light up when the door is opened but non of the buttons will work when trying to start the microwave cooking cycle. any ideas will be appreciated.
Nothing
- Keith Nelson asked 7 years ago
Hello
See link below and got to page #20 for complete diagnostics on this product. There are many possibilities with your symptom. Run through diagnostics to pinpoint the exact issue. Matt Ace technician
Control panel performance test.
Set Time:
1. Touch OPTIONS on the HOME display.
2. Touch SET CLOCK on the OPTIONS display.
3. Using the numbers on the touchscreen, enter
the time of day. Press ENTER when finished
or CLEAR to erase the time you entered.
4. Select AM or PM from the touchscreen. Press
ENTER when finished or BACK to enter a new
time.
* Alternately touch each function pad and
enter time, temperature, and power level
selection for the function.
* Touch CLEAR after each function test to
clear that function.
* Repeat the procedure for each function to
exercise each pad.
* Control and display should respond to
each entry.
* Display should revert to Time-Of-Day after
each CLEAR.
- AV Repair Help answered 7 years ago
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This may be difficult as the buttons on the panel don’t do anything. So you think it could be the door switch?
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Keith I have never seen a door switch case this type of issue. You can try a door switch first since it is very low cost . Matt
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