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The code is telling me the the cold side of the water inlet valve is letting it spin.

Model Number
Htw240ask6ws
Serial Number
Gt176817g
What have you tried so far?

I tried diagnostic with the codes and tech sheet

Request Resource Materials
Service diagnostics guide, Service pointers, Videos, Any available materials
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Hello
Go to the service manual link below. Then go to page #32 diagnostics and test #14 spin test. It will then give you the fault codes to determine you issue.

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check water pressure to both hot and cold hoses. If proper pressure will need to enter diagnostics and manually check both hot and cold pressure to unit. If no pressure between either hot or cold will need to check valve for proper voltage. If getting proper voltage will need to replace valve, if not getting proper voltage will need to replace control.

  • Will do thanks
  • I meant to say in the question that it wasn’t spinning.
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