I checked this unit out and only found that there seemed to be a build up of dish soap inside somehow. Assuming customer is soaking or rinsing dishes before loading and it’s migrating into the dishwasher, causing a lot of suds, and not very adequate cleaning cycles. What do you guys normally recommend to clear them? Is there a specific product you use?
We actually don’t use many over the counter products if that’s what you’re looking to recommend. We typically advise the customer to run empty cycles with either two capfuls of vegetable oil or you can also use distilled white vinegar as well. Both will cut down the suds/dish soap and clear the unit and it’s components of the foreign agent so they can continue to use regular dishwasher detergent.
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