All Answers » Re: SENSING ISSUE » Comments for "Re: SENSING ISSUE"
    • Guest
    • 6 years ago
    Error code for motor or drive system. The washer will do everything but agitate. Fills, drains, and spins. So would not make sense for it to be a bad motor if it spins and I can hear actuator locking in place for agitation, then motor will turn once then nothing else happens till drain and spin.
  • No , the motor should be fine if it spins. I would still check the motor windings. Strange it works with no clothes. Can you hear the motor trying to agitate? Check for power to the motor in agitation. If you do not get power, you have a wiring or control board issue.
    • Guest
    • 6 years ago
    I have replaced the control board 2 days ago. The motor will turn maybe 1/2 cycle like it is trying to sense the clothing and then stop. I also tried to recalibrate since the board was changed, and it will start to calibrate for a few seconds, then after the lid locks then unlocks the machine shuts down. (Roughly 5-10 seconds)
    • Guest
    • 6 years ago
    Any suggestions on the above?
  • Hello, reviewing all information it appears that you may have a bad actuator sensor. You can get a motor drive error if the actuator isn’t in the right position.Even if you hear it “click” it may not be properly positioned . The part # is W10913953 . This is such a common issue with his unit that all of our technicians carry this part as truck stock .
    • Guest
    • 6 years ago
    Thank you Sam