This is a he machine and unfortunately I used some regular liquid tide detergent. I’ve since ran several cycles with no detergent, he bleach on self clean mode and cleaned the machine with he cleaner. I’ve also ran the diagnostic test and it won’t go past c7. It drains all the water and then tries to agitate for about 10 minutes and then starts to fill back up with water. It does not go past c7 on the diagnostic test. Can this be fixed?
- Mike asked 9 years ago
Mike, C7 is problem with agitation action and draining issues. Unplug or turn the circuit breaker off for 30 seconds.
Reconnect unit to the power source by turning the breaker back on or plugging the unit into the wall outlet.
Wait for the control to recognize all components, this takes about 45 seconds.
Press the Pause, Cancel or Stop button twice to reset the display.
To test operation ,select Drain and Spin cycle, then press and hold the start button until the washer starts.Lets us know if this works. Matt Ace technician
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- AV Repair Help answered 9 years ago
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