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I just became a premium member just for situations like this.
Can you guide me to a video on how to replace the damper part # WR60X10062 ? I can’t find one?
Thanks
Dale Stoltz
Quick and Easy Appliance

Model Number
PSS27NGMCBB
Serial Number
MA407813
What have you tried so far?

Searched the web no go. Did find service guide 31-9075 on line but oh my goodness how nice if you have the video on how to.

Request Resource Materials
Service bulletins, Service pointers, Job aids, Videos
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Hi. I did not find a video for that damper. I did attach a service manual for your style refrigerator which explains how to remove it. It has pictures as well. Start at page 28. I have never seen any issues with this damper before. What did you find wrong with it? This is the damper for the custom cool drawer in the refrigerator section. I have seen many issues with the air damper at the top of the refrigerator section in the air tower. This is very common to fail. p # WR49X10091. I have attached videos for this part in case it was what you are looking for.

    • Guest
    • 6 years ago
    Thank you for reply Brian. That service manual is helpful. Service Guide 31-9075 even more so. I found a video on youtube (GE Damper noise) Have a look. Same problem. Thanks
  • Your welcome. I did not see a link to the you tube video you are talking about. Did you have a link?
    • Guest
    • 6 years ago
    https://www.youtube.com/watch?v=rae2Itize5o Not sure if that link will work or not? I just typed in GE Damper Noise and there it was right at the top?
  • The linked worked. I’ve never seen or ran into that before. It definitely seems like a bad damper. A new one should solve the problem.
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