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Dear Sirs,
Thanks for your help. there is an ice build-up in the bottom of the freezer. I watched your videos on cleaning the drain hole, replacing the grommet and installing the p-drain. I was in the process of replacing the p-drain when I removed the hack panel of the freezer and observed a large chunk of ice that had formed over tubing and wires. I have a photo I can send. What is the problem and how do I fix it?
thanks for your help.
Fred

Model Number
GX5FHTXVY06
Serial Number
K13199447
What have you tried so far?

I have exposed the area and thawed it so the ice is now gone, but I do not know what to do to prevent the problem from reoccurring.

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Hi. I think I know what you are talking about with the ice build up. I have seen this many times on these units. If you are looking into the freezer the ball of ice is at the top right corner. The ice builds up around the copper suction tube. I have never found what causes this to happen. Could be a humidity or moisture issue and it builds up there for some reason. I have cleared the ice before and not cleared it before and it made no difference either way. Never causes any harm that I have found. Something to do with these units in particular. Could be from the frozen drain and now it will not come back again. I would not be concerned with it.

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