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I was watching the video: Refrigerator Repair – Not dispensing ice through the door – Maytag, Whirlpool MSD2550VE502. My ice won’t dispense, and I cannot turn the shaft. Can you give instructions for testing the motor? When it is on the bench? I believe the motor is the issue, but, the door wasn’t sealed a couple weeks ago…so…there may be some freezing in the door. I would like to test the motor before buying a new one, since they are a little pricy. My thoughts were, to pull the motor..and leave it out for a day….and then test it in the freezer door?? 
I guess I could remove the motor…and leave it out for a day or two..then re install it to see if that made a difference. …but would love to test the motor.
Thanks!

What have you tried so far?

I removed the ice bucket…..tried to turn the shaft. and it doesn’t move. Then, just watched the video.

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Lauren, I think you are talking about the auger dispenser motor. You can check it by a volt meter you should have 115 volts, or watch the videos I have linked below. Matt Ace technician

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