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Hello, a few months ago we had the garbage disposal stopped working. After flipping the switch, it would make a humming sound. No one knew what the cause of the sound was, so we stopped using the disposal altogether, and just used a food catcher in the sink to catch any food, so that it would not go down into the drain, and we had no access to the garbage disposal. For months, it has not been used, because of the assumption that the motor had ran out. I came across your YouTube video about an easy quick fix for a clogged garbage disposal, and I got an Allen wrench and attempted turning it from the hole at the bottom, and I was wondering, does the disposal have to be plugged in in order to turn? I attempted to turn it counterclockwise and either I am not strong enough or it did not move at all. Right now it is currently unplugged, so I am wondering if it should be plugged in for me to turn it, and if I am turning it in the correct direction.

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The disposer does not have to be plugged in for the the Allen wrench to work for you. The Allen wrench is used to attempt to free up the mechanical components of the motor. If the motor was tied up originally and has been sitting for a long time you may not be able to break the internal components free. šŸ™

Good news though, most of the manufactures have made disposals very universal, and, if you are mechanically inclined, can be replace one on your own. If you are not comfortable doing the repair on your own we can defiantly try and refer a local Appliance Repair company for you. Just let us know.. šŸ˜‰

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