I found the thermal fuse blown and reset it. Seems to be working fine now. Should I just replace it to be safe? Am assuming it will happen again and would save a trip charge for the customer.
Model Number
DE62T27D
- James Buchanan asked 9 years ago
James, we typically reset and give the customer a quote of what it will cost if it happens again and we have to return with the part. Normally they are thrilled to not have to replace parts initially, and then are aware of future charges so there’s no surprises for anyone. We never recommend replacing parts as “preventative” measures unless it’s a serious safety concern.
- AV Repair Help answered 9 years ago
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