I will be looking at a Samsung refrigerator with above model number (from customer). Says water is not dispensing, was a sporadic problem before but now nothing. It does dispense ice cubes.
Where would I find the tech sheet on the unit?
Does anyone have the tech sheet to send? Thanks in advance
Strong possibility that the water tank is FROZE. I always have the customer unplug unit for 48 hrs. with doors open, then plug back in and 70% of the time the unit is fixed. I do this before I go any further. Remember how some GE fridges will freeze the water inside the door going to the dispenser? Disconnect the quick coupling under the door and try to blow up to the dispenser. If you can’t the door liner is frozen.
- AV Repair Help answered 8 years ago
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I checked this ref. Dispenses ice but not water. All door switches working. I jumped the water valve and water is dispensing at the door, so water valve is good and water line is not frozen. I checked wire connection at top of left ref door. I get a closed circuit when ice is selected at dispenser but no closed circuit when water lever is pushed at dispenser. The fast track The switch must be in the lever or inside the dispenser area.
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I received a call on how to remove the dispenser cover. Looking at parts diagram, looks like there are no simple switches to replace. Looks like the switches are a part of the lever assembly, part number DA97-08519A. Has anyone else run into this?
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Yes I have ran into the exact same part. You will have to replace that part to correct the issue. https://www.youtube.com/watch?v=WRXNLMUhrBU. This is the only video I could find on this repair. You can also use a very small blade screw driver to release the tabs. I put some tape along the edges on the stainless steel so I don’t slip with the screw driver and scratch it. You will see the location of the tabs on the new part. You can also the whole assembly with user interface…. DA97-08518D
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Very similar to this video. https://www.appliancevideo.com/premium/samsung-rf263teaesr-refrigerator-buttons-not-working-dispenser-display-assembly/
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I recently worked on one of these and it looked to be a special switch but I opened it up and inside was just a regular micro switch. Saved the customer having to pay for a new dispenser assembly. Check out these Samsung videos. https://www.appliancevideo.com/appliances/samsung-rf263teaesr-refrigerator/
- AV Repair Help answered 8 years ago
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