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customer calls says both compartments are warm and fan lites are running okayI am wondering that is i check cold control and its okay and then it could be the defrost timer. Pls help out on this animal thanks

Model Number
ev25tqxfno1
What have you tried so far?

I will be going out to it when i get some intelligense from the techs

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I that model number does not appear to be valid. We may not need it, but if you could provide the correct model number i could help us out. If they are saying the fans are running and both sides are not cooling, then your cold control should be working. You could have a defrost issue, which could be the timer, defrost thermostat, or heater, the compressor may not be running. Check for power to the compressor and if there is power you may have a bad compressor or a bad overload/relay. IF compressor and fans are running, air flow is good, and there is not a defrost issue, then you could have a refrigerant leak.

    • Guest
    • 8 years ago
    bad relay thanks
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