I have this bottom mount freezer that I removed the freezer door and big basket to
steam out the drain pan after replacing the drain update. I didn’t remove the rails. Now the door doesn’t seal tight on the right side. With the front off I can see that the track is not flush like on the left side only when the big basket is installed.
Nothing seems to be preventing the rail from going all the way back. I’ve made sure the gear teeth are are the same
and even with the rails extended. Am I missing something or is it just a bad rail?
- Don Kopecky asked 9 years ago
There is a black plastic spring assembly on the side rail that springs shut as you close the door.That is probably broke and the whole rail will need replacing. same part for both sides. # W10120018. If that does not correct it look at the gears they have three teeth that are just slightly indented and have to line up on both sides as you start them on the track at the front edge. Also that rear axle can be one notch off and give you headaches. Takes some practice and patience to get that all lined up again. We have been avoiding pulling out that drawer whenever we can. When replacing the drain update, I have been placing unit into defrost cycle when arriving, pulling out the fridge, removing the old duck bill tube, steaming up into freezer drain until steam is appearing in freezer. Once that is clear, install the new drain kit and let the heater take care of the rest. I do pull the basket at least to remove the ice build up from freezer floor or chip out if there is enough room with plastic putty knife.
- AV Repair Help answered 9 years ago
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