The lights will not come on

If one or more FF or FZ wire shelves fall as shown below, there may be too much play in
channel of the liner. It has been reported that when this occurs, the shelf is no longer
supported properly by the groove molded into the liner.
HRT18RCWB0
HRT18RCPW0
HRT18RCWW0
HRT18RCPB0
HT18TS*
HT21TS*