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Water is dripping down the drip tray and not flowing through the drain tube to the drain pan.

Model Number
JS48SEDBDA
What have you tried so far?

I cleared the drain tube. The drain tube was clogged with ice. The tube heater seems to be working as I shocked myself when I turned the fridge back on and touched the heater.

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Service bulletins, Service pointers, Job aids, Videos
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Hi. There is an update fro the drip tray. I have attached the pointer for this which has the part number you will need.

  • thanks
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