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No error codes come up. The clothes are getting clean. What makes the agitation on the agitator? When the water fills to a certain level is this when it supposed to agitate. You can see anything because of the lid lock. I assuming that it does. Is there any way to see why it is agitating? Also is there a video to show to how to change the diverter valve. The one I have is leaking right under the diverter pump.

Model Number
gwL11
Serial Number
EUN686365
What have you tried so far?

Done diagnotics no error codes present. clothes are getting clean suppecting the agitator there is something wrong with that. I diverter does have to replaced. Try to find a video on the diverter valve how to replace? Also the agitator on how to replace. I not sure what else to do. It would be nice to see what is happening with machine.

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Hi. That is strange that the unit does not seem to be agitating and you are not getting an error code. Possibly the agitator is broken. Does the unit still drain and spin? Take a look a diagram #1 that I have attached a link for. If you removed number 17 on each side there will be screws underneath. Remove the screws and you can now lift up the top and see inside while the unit is running to check if if the washer is agitating. In diagram #2 that I attached you will see that agitator. Number 5 in the diagram is a plastic nut that you can remove. Then you can remove the agitator. Check the bottom of the agitator. There are plastic splines. See if these are damaged and not engaging the metal splines of the metal drive shaft. Number 23 in diagram #2 is the diverter valve. P# 426862P. Are you sure this is where that water is leaking from? Usually I find water leaking from the drain pump on these units. I have attached a link for the only videos I could find on this repair form a google search.

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