We replaced the relay board because we thought that would fix the problem. The outer broil element is still staying on even when it reaches temperature.
The customer has 2 of these ovens and the other one works fine.
Beside the relay, what else could be the cause of this.
replaced relay
Hello
See the service manual link. Do you have the GE smart HQ tool to plug in to see the error codes? If not go to page #54 in the service manual and run the unit through the ( Service Test Mode) . This will give you the fault cades to diagnose the issue.
- AV Repair Help answered 13 hours ago
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