0 votes
2k views

I need to remove glass top on cooktop were are the screws I need to ge to too take apart

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

My Jenn Air dishwasher JDB1270AWY has started making a grinding noise during part of the cycle. It is cleaning great and seems to be draining fine. Ideas?

0 votes
2k views

I seem to be getting a build up of suds, they are not all getting rinsed out with each load ran.

  • Alvin asked 9 years ago
  • last active 9 years ago
0 votes
2k views

When I turned the oven on to 200° it went to 200° and stopped, I waited and then tried 450° and it went to 450° but then when I tried to turn it off it wouldn’t turn off and then got the error code F2

0 votes
2k views

My jennair refrigerator with drawer freezer has been leaking water from the base for a little while.

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

I will not turn on.
wehn I press the buttons the lights flash but will start

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

I had a customer today. He had a Genaire gas range. We determined that it was the keypad assembly that was bad. There was an F1 E1 error code. We ordered a new keypad assembly. But while I was there I was looking to see how easy or difficult it was to install the new one.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

What Makes My Oven Smell So Bad When It Is Cleaning Itself?

0 votes
2k views

Hi. My name is Joe. I am trying to trouble shoot a problem with my above mentioned refrigerator. I touched the water dispenser button to switch it from ice and the blue leds went black. I then tried all the other buttons and no matter what buttons I depress the small display lights up with blue diagonal lines across it. I believe at that time the refrigerator was still operating because I left it for 24 hrs before I started to try to diagnose the issue the first thing I did was to power down the unit for a few minutes the powered it back up. When that didn’t work I left the unit again for about 12 hrs and then we noticed that it was no longer cooling or freezing. I checked the interface board for power and I have 12vdc on two different sets of wires. I just want to confirmation that this interface board is my issue because it’s not returnable

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

My Jennair microwave will not turn on.

0 votes
2k views

The front right burner on my Jenn-air cooktop is not working

0 votes
2k views

This is a double wall oven and only the top one is malfunctioning. The unit shuts off after 5 seconds of being turned on bake and the control board looks a bit stange. Could there be anything else other than the control board going wrong with this unit?

  • mytechjoe asked 8 years ago
  • last active 8 years ago
0 votes
2k views

I don’t have a model number on this oven. I was working in this kitchen removed the oven door improperly and could not reinstall it. I pushed the hinges and set the catches and attempted to put the door back on. After a little effort I got it back on but then could not open it. The door is locked. I have tried a coat hanger to pull on the lock without success. I have tried setting self clean and then cancelling it and turning off the circuit breaker for a few minutes. I would be very greatful for any tips on how to get the door open. Thanks

0 votes
2k views

I need to remove the icemaker. do you have a video>

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

RIGHT FRONT BURNER NOT WORKING; BURNER IS DISCONTINUED BUT IF YOU ORDER SWITCH IT COMES WITH BURNER AND WIRING HARNESS. PART # W10823734. THIS IS NOT THE USUAL INFINITE SWITCH LIKE THE REST OF THE BURNERS. IT LOOKS LIKE THE ONE IN THE KIT BUT EPIC SENSOR NOT HOOKING UP. AM I DOING SOMETHING WRONG.

  • joeski1369 asked 5 years ago
  • last active 5 years ago
0 votes
2k views

Why Does My Gas Oven Glow Like It Is Hot Even When It Is Not Heating?

0 votes
2k views

Hello Gentelmen, would like to obtain the service information on this Jenn Air Gas range.
The oven will start to heat at first then shuts down. I noticed the display blanks and clears off .
If you have a service manual, wiring diagram, schematic, service bulletins. Have not made any checks yet.
Any service advise would be appreciated. Thank you.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

GOOD MORNING, I DID NOT GO ON THE CALL, BUT I AM TOLD THAT THE UNIT IS NOT WORKING AND IS MAKING A GROANING NOISE. ANY INFO WOULD BE GREAT, AS I HAVE NEVER WORKED ON A JENN AIR DISHWASHER. THANKS, TODD FROM NY.

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

When preheating the unit shuts off at 180f the panel and the entire unit shuts off. All elements and fuses are ok. The main board in the bottom of the unit was replaced.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

Then after a day or week it comes back on with time and we can use the oven again. And stays on for another day or two – then goes black out.
I tried rebooting it by shutting circuit off for a minute & the turning back on.
Display unit was replaced by dealer 3 years ago.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

My top rack falls down if I get more than 5lbs on it ? Has anyone else had this issue.

0 votes
2k views

Jenn-Air Oven that is not working

0 votes
2k views

Hello Matt and other sr techs.
I requested service information on this Jenn Air range. I felt that the electronic control board was bad. I replaced the control board . I have the almost same symptom . However both boards react in the same manner, when I try to put them in the service mode both will freeze up and some times freeze up before you get into the service mode. Neither bake nor broil will work. Both glow bars come on bake pulling 3.14 amps(with new board) 2.85(with original board) broil pulls 3.49( with new board) 3.25(original board) . With either board you can start into the menu and it will just lock up and I have to reset the breaker to start over. My thoughts are both original and new board are bad. Please advise , any thing you think I might have over looked. According to the manual it takes between 3.20 and 3.60 to open the gas valve. The current only stays over 3 amps on both bake and broil for about 2 to 3 seconds and rapidly drops off.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

Center burner one element like grittle. What is happening two separate infinity switches. If you turn on either one of the burner it will blow the 40 amp breaker.

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

only the time is displayed on the control board none of the buttons work

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
2k views

I suppose it is one of the two boards. I need a service manual.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

Hello I have a question on a Jenn-Air Oven. I’m noticing these issues: Oven roller rack could fall off

0 votes
2k views

Customer said one time no burners would come on when set. Now the right front won’t boil water. Could this be a bad appliance manager board? Both duel elements work. Even on number 10 setting it will go off with a pan of water on it. Any advice welcome.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

My dishwasher will not drain the water out of it.

1 vote
2k views

Hi,
The ice maker on this unit stopped working due to ice buildup right on top where the water goes into the ice maker. I defrosted all the tunnels and the ice maker started to work again, the customer called us again two days after and said that is stopped making ice again. Do you guys had any experience with ice maker issue on this unit?

  • Guest asked 6 years ago
  • last active 6 years ago
Showing 31 - 60 of 208 results