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I replaced the W10428901 control board an I am getting PE 000 code. I do not know the proper button to push to set the code. the code on the model tag is 13.

  • Guest asked 7 years ago
  • last active 7 years ago
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The dishwasher has power. The Hi-scrub light is on. No switches will activate any function. Nothing comes on when the door is closed.

  • Guest asked 6 years ago
  • last active 6 years ago
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We have a customer with a Model# KURG24RWBS Serial# EK31901299 that has a defective defrost bimetal that is part of the wiring harness part number W10299078. The fine Whirlpool corporation has no eta on this part as they currently have no vendor we believe the refrigerator may have been made by panasonic. The unit is only a year and a half old and Whirlpool is not willing to help the customer in any way. There are no temperature ratings on the bimetal at all just some markings PW-5M2R 4033 R4 which if I play around on google appears it may have been made by SENASYS. Any help would be greatly appreciated

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My top oven will not heat. When I put it on self clean the top burner inside the oven lights up and then begins the self clean. However when I go to heat something up on say 400 degrees, it does nothing…..very strange what is going on? It is obviously getting gas, but when I go to bake with the top oven it will not work.

Now the bottom oven is working, but we rarely have used it. Is this a flaw with Kitchenaid. The oven is only about 2 years old.
Thanks for the help!
Ryan

  • Ryan asked 10 years ago
  • last active 10 years ago
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I am going to ask this question again – I think that maybe I am not sure how to use the site – because I am not sure how to respond to the answer that Matt provided to me. The answer was not helpful because as I indicated I had already turned the power off to the dishwasher and that did not work.
Hi Mat The clean light flashes 4 times, stops for a bit and then flashes 4 times again continuously (the manual identifies this as an error code. I did unplug (power off) the unit and the problem was not corrected. I also sequenced through pushing the High Temp. Scrub and Heated Dry buttons several times as was identified online as a reset, but this did not work either. Is there another way to reset this model?

  • Phyllis asked 9 years ago
  • last active 9 years ago
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Hello. I have been bombarded with fridge calls, and I dislike most “modern ” fridges. My customer has a KitchenAid fridge. The fridge works, but the display panel is out. Not lit up. She has no control of the temperatures. I did some internet research and believe that the display board is bad. Is there a way to determine so? Why is it when it comes to any board, I feel helpless? Is it a guessing game when it comes to determining gourds? Other than burn marks that are obvious.
Thanks Bob

  • Guest asked 8 years ago
  • last active 8 years ago
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THERE ARE TWO BEEPS A PAUSE AND A SINGLE BEEP. VERY FAINT. I’VE SWAPPED OUT THE INVERTER AND TAKEN ONE APART. I DON’T SEE WHERE THE SOUND WOULD BE COMING FROM INSIDE THE INVERTER. NO MATTER WHICH INVERTER I INSTALL, IT MAKES THE SAME SOUND. ALSO THE CONDENSATE FAN ONLY RUNS FOR SEVERAL SECONDS AND THEN TURNS OFF. MY INITIAL THOUGHT WAS THIS WAS SOME KIND OF ERROR CODE, BUT I CAN’T FIND ANYTHING THAT CORRESPONDS TO WHAT I’M HEARING. ANY THOUGHTS ON THE POSSIBLE CAUSE?

  • Guest asked 7 years ago
  • last active 7 years ago
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I HAVE A CUSTOMER WITH THIS KITCHENAID DISHWASHER WHERE THERE ARE THREE LIGHTS LIT UP ON THE PANEL WHEN POWER IS SUPPLIED WITH NO RESPONSE TO OPERATOR INPUT OTHER THAN THE OPTIONS BUTTONS. REPLACING THE TOUCH MEMBRANE- PART # W10077793 RESULTED IN THE SAME THREE LIGHTS BEING LIT WITH ONE ADDITIONAL-HEAVY WASH, AND NO RESPONSE TO OPERATOR INPUT. WAS WONDERING IF THE CONTROL BOARD, RIBBON OR INTERCONNECT COULD BE AT FAULT. HAVE NEVER SEEN A CONTROL BOARD AT FAULT FOR THIS PROBLEM BEFORE. HAVE ALWAYS SOLVED THIS PROBLEM AT LEAST TWENTY TIMES BEFORE BY REPLACING THE TOUCH PANEL. THE RIBBON AND INTERCONNECT LOOK LIKE STRAIGHT DATA TRANSFER TO ME.

  • Guest asked 9 years ago
  • last active 9 years ago
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Hello,
I followed your video for diagnosing my Kitchenaid (ksrl25fxms02) refrigerator’s ice maker as it had stopped producing ice.
I want to thank you for the clear presentation of the material. If was a refreshing change to have some clear, concise steps on interpreting the optical diagnostic codes and conducting the manual test of the ice maker’s harvest cycle that did not leave me wondering if I was doing something wrong.
Unfortunately, I am still getting mixed results that lead me to believe that perhaps the ice maker and the optical boards may both have problems.
I’m hoping that your experience will make some sense of what I am seeing and help me determine the best course of action.
After viewing your video, I unplugged my refrigerator, jumpered test points T and H then plugged the refrigerator back in and depressed the switch in the door so that the beam path was unbroken. I was surprised to see that the blinking led went from the 2 blink, 1 second pause code to a solid light. Previously, it continued the 2 blink, 1 second pause code no matter what i did. The harvest cycle never started during this first test, which led me to believe that the ice maker itself was bad.
I decided to repeat the test in precisely the same way and got a different result this time and a few additional times. In these subsequent tests, the led continued to blink in the 2 blink, 1 second pause pattern as it had before I followed the steps in your video and did not go to a solid light
This behavior leads me to suspect both the ice maker and the optical boards.
I wonder if you have observed this behavior before and if it is to be expected or if you have some thoughts on what the next steps should be.
Hopefully this makes sense.
Thank you

  • Guest asked 8 years ago
  • last active 8 years ago
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Been having a problem that the freezer and refer not reaching set temps. This morning when it was quiet I could hear the fan motor cycling. Run for 10 seconds then off for 1 or 2 seconds and then back on again over and over.

  • lynn asked 10 years ago
  • last active 10 years ago
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Normal button blinks and the other buttons are inoperable. The dishwasher does not work.

  • al gaber asked 10 years ago
  • last active 10 years ago
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The evaporator in the refrigerator side is constantly freezing and never defrosting. I replaced the thermistor and all boards, please help

  • Guest asked 6 years ago
  • last active 6 years ago
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Hi,
This is a high end unit. Complaint was that temperature in the unit was low. Upon arrival it was apparent the condenser coils have not been cleaned in a while so we cleaned the coils. Seemed to cool properly. Got a call back that the temperature in the freezer was low. Customer saw some ice on the back wall of the freezer. He shut the unit off so it could defrost. He put it back on in the morning and we got there yesterday and all seemed well. Drawing 1.6 amps. Could someone tell me if there has any issues with this unit concerning the described problem? Any sensor or mother board issues?

  • Guest asked 9 years ago
  • last active 9 years ago
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my husband says that he checked the igniter and it ohm’s out as being fine. He says it seems like the “spark isn’t reaching or big enough to ignite the burner.” Does anyone there know what could be happening here?

  • anna asked 9 years ago
  • last active 9 years ago
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hello

I have a kitchenaid dishwasher that starts to fill and stops before it reaches the float. the float moves freely and the float switch itself is good and electically works

any idea where to go next

thanks
james

  • james asked 9 years ago
  • last active 9 years ago
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Error F6 E1 shows on display, Food cooks slowly, Grinding sound from oven.

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Replaced door lock after power on .after 30 seconds display F1 what F1 means

  • Guest asked 9 years ago
  • last active 9 years ago
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GOOD MORNING. THE KITCHENAID STOVE IS SHOWING ERROR CODE F2: E1 TY. THIS MODEL HAS THE CONTROL BOARD AND TOUCH PANEL POSTIONED JUST RIGHT FOR A BOIL OVER TO COVER BOTH COMPLETELY, AND THIS DID HAPPEN. I TOOK OUT THE CONTROL PANEL AND LOOKED FOR ANYTHING OUT OF THE ORDINARY, BUT FOUND NOTHING. IT SEEMS THAT THIS CONTROL BOARD IS NO LONGER MADE. CAN ANYTHING BE DONE? THANKS, TODD FROM NY.

  • Guest asked 8 years ago
  • last active 8 years ago
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This dishwasher we have seems to only be cleaning the bottom rack, the top has a lot of leftover stuff left on the dishes. I checked hot water coming in, and even cleaned the spinners out from another video I saw on here. Now what?

  • John Knox asked 9 years ago
  • last active 9 years ago
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My dishwasher is not draining properly.

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THIS IS A VERY LARGE KITCHENAID WITH THE COMPRESSOR ON TOP. THE COMPLAINT IS THAT THE FRIDGE AND FREEZER GET TO WARM. I CHECKED THE AIR DIFFUSOR AND IT WAS OPEN, AND NOTICED THAT THE UNIT WAS IN DEFROST MODE. I HAVE RESEARCHED DEFROST THERMOS AND TIMERS. COULD IT BE THAT THE UNIT IS GOING INTO DEFROST TOO OFTEN? THANKS, TODD FROM NY.

  • Guest asked 9 years ago
  • last active 9 years ago
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It’s saying stuck key.
I changed the kaypad and I still got the same error.
I changed the control board and I am still getting the same error.
Please advise

  • Guest asked 6 years ago
  • last active 6 years ago
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Dishwasher won’t start. Panel lights work. I press (Normal Wash), (Heat Dry) and (Start/Resume).

1) I can hear water softly running.

2) After a minute or so, I hear a 1 second long buzz that repeats every 5 seconds for a half a minute or so.

3) Then the cancel/drain light comes on solid. And, water is draining into the garbage disposal.

4) After 30 seconds or so, all the lights go out.

I reset everything by shutting off the circuit breaker. No change.

I think maybe the Float mechanism or switch is bad, so I remove the float and everything is very clean and free. I remove the switch and check it with a meter and it is fine.

So, what do I do now? Could it be anything else other than the control board?

  • Carl Johnson asked 9 years ago
  • last active 9 years ago
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I know you sent this to me but I cannot find it in my IPad could you please resend It

  • dwoods asked 6 years ago
  • last active 6 years ago
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I CLEANED THE COILS TO THE BEST OF MY ABILITIES, BUT THEY WERE HARD TO GET TO. I MANUALY OPENED THE AIR DIFFUSER, AND CHECKED THE EVAP. THE EVAP HAD A CONCENTRATION OF ICE BUILD UP IN ONE AREA, BUT EVEN IN ALL OTHER AREAS. THE FANS ARE BOTH RUNNING FINE AS WELL AS THE COMPRESSOR. WHEN I LEFT I COULD ONLY GET THE FRIDGE TO 48 AND THE FREEZER TO 20, BUT THE UNIT WAS EMPTY AND ROOM TEMP WAS ABOUT 80. YOUR THOUGHTS? THANKS, TODD FROM NY.

  • Guest asked 9 years ago
  • last active 9 years ago
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We have a kitchenaid refrigerator that previous company replaced ice maker and ice maker optics, we were called out, found that water valve to ice maker was bad. replaced the valve and ice mKSC24C8EYY01aker still not harvesting, I checked power to the ice maker, holding the interlock switch and no power, went behind the kick plate at quick disconnect no power there either… There is no tech data with refrig, does anyone have a tech sheet or advise on how to proceed. Thanks.

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I have a Kitchen Aid Superba double oven. The upper oven is lighted with the probe icon. i can not get the oven to heat or to shut the icon off. i have tried inserting the probe and removing it to no avail. the lower oven seems to working properly ,. Can you please advise.

Thanks in Advance
Scott Hynes

  • Scott Hynes asked 10 years ago
  • last active 10 years ago
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found leak in freezer evap. replaced evaporator in freezer will not go below 35 Degrees. .

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Every time I baked three or four trays of pastries I have this problem. The heat would not go up on the the third or fourth one. Every thing else is working. I baked one at a time.
Please let me know the problem.
Thank you.
Barlen

  • Barlen Ramasawmy asked 9 years ago
  • last active 9 years ago
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Oven will not heat, Error F3 E0, Error F3 E1.

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