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I CLEANED THE COILS TO THE BEST OF MY ABILITIES, BUT THEY WERE HARD TO GET TO. I MANUALY OPENED THE AIR DIFFUSER, AND CHECKED THE EVAP. THE EVAP HAD A CONCENTRATION OF ICE BUILD UP IN ONE AREA, BUT EVEN IN ALL OTHER AREAS. THE FANS ARE BOTH RUNNING FINE AS WELL AS THE COMPRESSOR. WHEN I LEFT I COULD ONLY GET THE FRIDGE TO 48 AND THE FREEZER TO 20, BUT THE UNIT WAS EMPTY AND ROOM TEMP WAS ABOUT 80. YOUR THOUGHTS? THANKS, TODD FROM NY.

Model Number
KSRS271KSS02
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Hello
From the description you are giving me and the symptoms, I am thinking you have a sealed system issue, a leak or defective compressor. Even if you have a plugged condenser you will not get a ball of ice on the evaporator. That is an indication of a starved evaporator coil. I would tap the suction line or process tube and check the refrigerant charge. I believe you will see a low refrigerant charge. Matt Ace technician

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