0 votes
5k views

Hi thanks for your video on how to replace my ice maker it worked great. However my ice maker still does not make ice. It seems to cycle one time and then quit. So if I reset it it may make one tray and that’s all. Same results with the old ice maker I replaced. Any ideas?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
50k views

Have E 22 fault code which I know is the fresh food fan. Problem is code will not reset and nothing else will start up on the unit. Can here the control board click but compressor never cuts on. Any ideas?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
7k views

I have examined the heating element of this Samsung dryer; but it did not appear broken. The coils were a bit black in some places but nothing broken. The inside of the dryer was filthy with lint … on the motor, in the heating element, and clogged in the lint exhaust hose. The tub spins and it has power. Is this low heat condition and indication that the heating element is going out or is there a problem with a thermostat not working correctly? What would cause a low heat condition in the dryer?

Thanks-

Fred / Lubbock, TX.

  • Fred asked 7 years ago
  • last active 7 years ago
0 votes
2k views

My question in I’ve had where I put a machine in diagonistic mode and the engineer that design the computer board didn’t flag the right part to replace with the code that came up. This makes are job harder. How to you know for sure when a wash machine has a computer board and the interface board which is your digital display, which tell you how many minutes the wash cycle is a time dry and the codes displayed. I had one time that it coded that it was the computer board I replaced it and it wasn’t the problem. Whirlpool I called they told me replace the interface board. I did that and that wasn’t the problem. These two boards cost almost $450.00 On this particular whirlpool hand another board that communicated to the computer. That one was replaced also. still didn’t fix the problem. All the board were checked for power and all output relays were checked to see if the output where working or not. All I want to know is there a better way to check the board because diagnotics isn’t always right what the engineer says what it is. If you could imagine this machine to try to fix would of cost over $600 dollars plus labor charges. I called whirlpool and they told me they didn’t know why it wasn’t working. funny thing though it work in diagnotic service mode but you put it back for the customer it wouldn’t work. Very strange.

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
1k views

The unit is showing me a R10a code that the ice maker sensor is open or shorted. But all the tests are fine for the Ice maker sensor. the temper and ohms correspond to the chart and the dc voltage is 3.0 at 39000 ohms. The ice is forming on the inside of the refrigerator corresponding to the position of the air passage from the freezer to the ice room in the refrigerator. That is also where the water under the pantry drawer is coming and not the fresh food evaporator drain. It said in a manual for another samsung to check the thermister reading at the display but I don’t see any information how to program it to show that or any thermistor temperature except the normal operation readings of the actual temperatures. Isn’t there some way to run the damper and lights and evaporator fans ect……? Is there a better service manual for this and if you have ever seen this kind of freezing in the air passage, what did you do?

  • Pancakes asked 3 years ago
  • last active 3 years ago
0 votes
537 views

I am getting a 6C3 error code on my dishwasher. Also it will not do anything.

0 votes
15k views

I have been wrestling with this for the past two days – ever since my wife noticed that everything in the fridge was frozen. This is a Samsung unit with the fridge on top and the freezer on the bottom. The freezer is working just fine and the freezer display agrees with a separate freezer thermometer I put inside the freezer. The fridge side, however, is set at 38*, but the internal thermometer says it’s about 12* in there!

I downloaded the service manual for this model fridge, but it is rather poorly written. I checked for trouble codes, but I didn’t have anything that matched what was in the service manual. On start up my display will completely light up for a second or two, then go dark and then a number “3” will pop up of the refrigerator side of the display. Then the display will show the actual temperatures of the freezer and fridge before going back to displaying the selected temperature settings.

A quick online search indicates a bad thermistor in the refrigerator section. I am a little wary because on start up, the fridge displays actual temperature quite accurately. Some thermometer inside the fridge is working. I get that a thermistor is not a thermometer and that if the thermistor is responsible for making the fridge self-defrost, then I guess it would make sense.

I suspect that the fridge evaporator is completely iced over. In an effort to remedy this, I went into the “forced operation” mode and selected fridge defrost. I’m currently listening to my bridge beep constantly as I wait to see if this does anything.

Food safety is something that I really obsess about and getting this fridge back to normal as quickly as possible is a huge priority for me.

Any help you can offer is greatly appreciated!

Ed

  • Ed asked 7 years ago
  • last active 7 years ago
0 votes
2k views

This is a replacement kit found on many samsung washers there are no videos explaining how to do this. Please add a video thank you

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
1k views

SAMSUNG

0 votes
1k views

Buzzing sound.

0 votes
2k views

I will be looking at a Samsung refrigerator with above model number (from customer). Says water is not dispensing, was a sporadic problem before but now nothing. It does dispense ice cubes.
Where would I find the tech sheet on the unit?
Does anyone have the tech sheet to send? Thanks in advance

0 votes
2k views

You can start the dryer again it will just shut off completely. What do you think this could be?

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
2k views

Not sure if you will see this, but I have a question. I replaced the heater and the sensor and It looks like I received the same replacement heater you all used. Where the wire from the left side has its own connector. The OEM heater’s left side wire is connected with the right to go into the same wire harness. In your video at the 8 minute mark you all cut and go to the finishing steps. Before that, the left wire is still sitting unconnected. After 8 minutes it is connected. Did you all splice the wire? in the empty harrness/connector that was on the right wire or do you leave it dangling and do nothing? This is the second time I have ordered this part. It does not look exactly like the original but close. Help I am at a total loss here. I have pics if I can send them.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
1k views

Those Samsung dual cool types are nasty to solve or work on.
First off I unplugged it for 15 minutes to reset. I went to put a cooler eval fan motor on it..
Codes cooler side readout 88 is what it looks like the code is the bars that make up the 8… Freezer side has no faults
First 8 right side both vertical bars lit.
Second 8 right bottom vertical bar very top and very bottom horizontal bars lit..
Any thoughts?

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
1k views

I have Samsung waterwall dishwasher with D05 , 4E5 & 1E error codes do you have diagnostics on this model ?
Thanks

1 vote
711 views

No Cool. Both the refrigerator and freezer. I have heard the compressor kick on. no error codes, temp on door says what it should be, not what it is.

what else do I need to trouble shoot?

  • mattb asked 1 year ago
  • last active 1 year ago
0 votes
2k views

The code is no or long fill. The water is coming in ok. The machine will fill about half way up window then it will show code 4e then pump out and start to fill again. And just keeps doing that. I am at standstill. Help. Thank you.

  • rodney asked 5 years ago
  • last active 5 years ago
0 votes
1k views

The machine is making noise during the spin cycle. Now it’s completely shutting off in the middle of the spin cycle. What should I fix? It is showing an error code of 3E.

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
1k views

SORRY, I GOT TWO QUESTIONS SWITCHED. THIS IS A CONVENTIONAL AND A CONVECTION OVEN.. THE OVEN IS RUNNING LOWER THAN THE SET TEMP AND THE FAN ISN’T STAYING ON IN THE CONVENTIONAL SETTING. THE LARGER FAN WAS RUNNING IN PREHEAT AND I’M NOT SURE THAT IT STAYS ON OR NOT.

SO SCHEMATICS AND DEBUG MODE INFO SHOULD ANSWER MY QUESTIONS.
THANKS

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
784 views

I need a service manual so I can pull up error codes. Any videos on this?

  • Pancakes asked 3 years ago
  • last active 3 years ago
0 votes
487 views

There is power to the washer and the led on the main board is illuminated. But if I push the power button it usually doesn’t come on. If it is unplugged for half a day it may work half a cycle and the same thing happens. The power button on the circuit panel is ok. What is the issue? Have you seen this before? What tests can I do? Where do I start?
How do I do the diagnostics on this washer? It only has a USB port. Is the smartphone any good and will it work if it doesn’t power up? Will it detect this problem?

  • Pancakes asked 2 years ago
  • last active 2 years ago
0 votes
2k views

Customer states the dispenser starts pouring water at at random intermittently. We are not sure where to go for solution

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
1k views

OPENED THE DOOR AND TRIED TO ROTATE THE DRUM. IT IS HARD TO MOVE AND LOCKS UP SOMETIMES. THE WASHER DOES NOT SHOW A CODE. HELP!

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
1k views

Won’t drain?

  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
7k views

Hello, can you send me the tech sheet for this fridge I want to run the test cycle. is there a place I can get this sheet without ask you every time?

  • Guest asked 4 years ago
  • last active 4 years ago
1 vote
4k views

Hi,
Our Samsung induction element is not working. It just clicks now when we use our induction cookware. Do you know if there is a fuse to check?

  • jerbax asked 3 years ago
  • last active 3 years ago
0 votes
1k views

Moisture collecting on the gasket.

0 votes
2k views

We had this and it working fine at one location, and now not at it’s new location in a different house. Doesn’t seem like the compressor is even running at all. I opened up the back to take a look around and there is a harness that is loose, and stretched really tight from the compressor. I reattached it firmly in place and it came back on but I’m worried it will happen again with the wires being so tight and barely fitting where they are supposed to go.

  • Arthur asked 7 years ago
  • last active 7 years ago
0 votes
2k views

Samsung dishwasher that is giving a 7E code. Can you tell me what this is and how to fix it, and hopefully a video of the repair

  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
1k views

We’ve been out 3x now and customer is beyond frustrated. We have changed the heating element and the thermostat separate calls. Both times machine tested and cleared as working but when the customer put it in use, no heat.

  • MRAFRED asked 4 years ago
  • last active 4 years ago
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