Brand: Samsung

Hi thanks for your video on how to replace my ice maker it worked great. However my ice maker still does not make ice. It seems to cycle one time and then quit. So if I reset it it may make one tray and that’s all. Same results with the old ice maker I replaced. Any ideas?

Have E 22 fault code which I know is the fresh food fan. Problem is code will not reset and nothing else will start up on the unit. Can here the control board click but compressor never cuts on. Any ideas?

I am getting a 6C3 error code on my dishwasher. Also it will not do anything.

My question in I’ve had where I put a machine in diagonistic mode and the engineer that design the computer board didn’t flag the right part to replace with the code that came up. This makes are job harder. How to you know for sure when a wash machine has a computer board and the interface board which is your digital display, which tell you how many minutes the wash cycle is a time dry and the codes displayed. I had one time that it coded that it was the computer board I replaced it and it wasn’t the problem. Whirlpool I called they told me replace the interface board. I did that and that wasn’t the problem. These two boards cost almost $450.00 On this particular whirlpool hand another board that communicated to the computer. That one was replaced also. still didn’t fix the problem. All the board were checked for power and all output relays were checked to see if the output where working or not. All I want to know is there a better way to check the board because diagnotics isn’t always right what the engineer says what it is. If you could imagine this machine to try to fix would of cost over $600 dollars plus labor charges. I called whirlpool and they told me they didn’t know why it wasn’t working. funny thing though it work in diagnotic service mode but you put it back for the customer it wouldn’t work. Very strange.

The unit is showing me a R10a code that the ice maker sensor is open or shorted. But all the tests are fine for the Ice maker sensor. the temper and ohms correspond to the chart and the dc voltage is 3.0 at 39000 ohms. The ice is forming on the inside of the refrigerator corresponding to the position of the air passage from the freezer to the ice room in the refrigerator. That is also where the water under the pantry drawer is coming and not the fresh food evaporator drain. It said in a manual for another samsung to check the thermister reading at the display but I don’t see any information how to program it to show that or any thermistor temperature except the normal operation readings of the actual temperatures. Isn’t there some way to run the damper and lights and evaporator fans ect……? Is there a better service manual for this and if you have ever seen this kind of freezing in the air passage, what did you do?

Samsung dishwasher that is giving a 7E code. Can you tell me what this is and how to fix it, and hopefully a video of the repair

Washer leaking from the from door ,is a double unit

Our Samsung French door fridge has an issue with water flow. Very little if any comes from the water dispenser and the unit has very little to no ice production in both top and bottom units. I have confirmed good water pressure in the supply line to the fridge. This issue seems to have started after a filter change several months ago. After changing filters, I did notice a reduction in water pressure from the door water dispenser. However, I contributed this to the filter. Upon changing the filter the next time, the water would dispense fine for a second or two, then quickly diminish to a very small trickle, or even stop all together. I have tried to run lots of water through it thinking it could have been an air bubble, but it never improved. I also put the old filter back in but had the same results. One time, after changing filters over again, the water pressure was back to normal, but it only lasted a few hours and went back to the trickle. I can hear the water valve activate in the back when depressing the water dispenser. I have raised the temp in the top (refrigerator) section for a couple weeks to see if something was frozen. Although I’m not convinced enough it was a freezing issue (due to the full pressure I had experienced when swapping filters) to pull everything out of the whole unit to let all warm up. I would be grateful for any suggestions anyone might have.

washer is not draining, but I just replaced the pump 2 yrs ago, the pump seems to have proper resistance, touching it through the filter hole.
I recall the flapper can be a problem , it’s a rubber check valve . Is it possible a hot steam cycle made is flexible enough to push through and cause problems with all cycles? it started on steam cycle, now all cycles won’t drain. I thought i would ask you guys before I go to the trouble on this .

also I know your 29.00 only co=vers one appliance , but I just need a recommendation, matching dryer dv448gp/xaa is a bit noisy, do you guys recommend replacing the springs and wheels around the drum, or should I wait till some happens?

Samsung front load washer 8 yrs old not fully draining and not spinning

Customer complained that clothes were still wet at end of cycle. I put a load of beach towels in, wet them, then did a drain and spin cycle. The only thing I noticed was when the washer starts to spin at a low spin (just past the tumble part) the whole tub assembly wobbles pretty bad. On this particular cycle it actually went on through the rest of spin and drain and worked just fine. Any ideas?

What are some of the things I should be looking that could cause a 7e error code

do you have a video on this dryer. 220 elec.
runs but no heat

A customer asked me to replace his door switch. He said that everybody he called would not come out…. He bought the switch, and I put it in. BUT, after a few minutes, the ctl board flashed FL. And wouldn’t unlock.

looking at above washer today, customer says they are getting error codes NF and DC. Unit is banging on the right side when spinning.
NF is a water issue which is easy enough to check. Are there any bulletins out for the unbalance error? Is there anything specific I need to check?

The freezer section is frozen solid. I am letting it thaw over the weekend because I can’t get it apart. I’m looking at some drawing, and all I see is the evaporator with all the part included. Can I not get these parts separately, or do I have to change the entire evaporator?

French door unit with fresh food evaporator drain freezing up. Went out prepared to replace fresh food fan cover, but this one was different. The drain was steamed repeatedly from both ends, drain pan and evaporator, but to no success getting it opened up. Finally fished a 1/4″ plastic line up from the drain pan side about 20 – 30″ and forced steam up through the 1/4″ line inch by inch until the line thawed and water flowing once again.
This is the second time in the last 7 months we have had to do this process. I do not see a fix other than getting a new unit. The line freezes inside the back wall of freezer because of the way the line is routed. As you looking at the unit from the back, it is the drain tube to the far right side, the center drain is for the freezer.

This unit will not spin out. The time will say 7 minutes, then it will increase to 11 minutes. It will not complete the cycle. The basket will tumble and the drain pump cycles on and off. The drain pump does work and will drain the unit before it starts the spin cycle.
I put it in rinse and spin cycle and the unit stayed at 9 minute mark for over 10 minutes until I powered it down.
Customer did not recall seeing any error codes and I could not find a tech sheet to go into service mode to check for error codes.

WASHER DOES NOT SEEM TO SPIN OUT ALL THE WAY. THE CLOTHING IS VERY WET WHEN PULLED FROM TUB.ANY INFO WOULD BE GREAT. THANKS, TODD FROM NY.

This dryer does not heat, plus in any cycle it will shut down after 2 minutes of running. The heater is bad, but not sure if the other problem is the most likely cause of the motor, or if it is the board. Any ideas?