0 votes
3k views

The 5 refrigerator LEDs went dim then the freezer LEDs quit. The tech sheet doesn’t show the dc voltage test on the aurora board. I watched the premium video on this one but it didn’t show how to test this condition. I replaced the aurora board but it didn’t help.
Is there any way to test the LEDs?
Could it be a bad splice or connection?
Is there a voltage test I can perform at the aurora board?
Is there a service manual that might help?
Have you seen this condition?
If it is a wiring issue where are the splices and connectors at?

  • Guest asked 5 years ago
  • last active 5 years ago
0 votes
3k views

I have no lights on display and no power to control board.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
3k views

I’m pretty sure this will be the belt due to the customer’s description and finding pieces of rubber on the floor. Whats the part number for this?

0 votes
3k views

Ice buildup on back wall of bottom freezer. If I scrape of ice around fan noise will stop then start back. Tried to look up by model # build could not

  • Phillip James asked 10 years ago
  • last active 10 years ago
0 votes
3k views

I can’t get my washer to spin and I keep hearing a clicking sound. I’ve turned it on its side and took off the shield, the belt and motor turn freely by hand. After watching one of your videos, I’m thinking I need the shift actuator part # W10006355 but wanted to see what you think before I purchased it. The washer appears to have a small leak, the actuator looks a little rusty.

  • Lee asked 10 years ago
  • last active 10 years ago
0 votes
3k views
  • Mary Mathison asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Do you have a video on how to remove the freezer baskets from this box, or a model that would be simular?
I’ve never seen a bottom mount like this one. I need to get to that rear panel.
You can do it!
Thank you.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
3k views

Hello,
My husband is trying to diagnose of our refrigerator is dying. He says the fans seem to be running but it’s not cooling. He’s thinking compressor but I wanted to know what else we could check before deciding to get rid of it or attempt to fix it. Thank you ahead of time.

  • Eden M asked 10 years ago
  • last active 10 years ago
1 vote
3k views

Do you have a tech manual for fridge model WSF26C3EXF01 thanks

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
3k views

Have a new whirlpool coin op washer, ( vertical modular style ) ( CAE2743bQ0 ).
Washer console lights but no fill etc.
Any one have a manual or tech sheets available.

0 votes
3k views

I have checked and double checked the leveling of the washer and it’s perfect, but I still get the loud banging noise like the tub is out of balance and banging into the side of the washer’s frame.

  • Garnie Stidham asked 10 years ago
  • last active 10 years ago
0 votes
3k views

This is an upright freezer only. I recently replaced the non-working evaporator fan motor with a new OEM motor. I placed a data logger in the freezer for 3 days. Temperatures in the top are averaging 30 degrees and the bottom shelf zero. Complaint is food is soft on the top shelf. The frost pattern on evaporator was good. The freezer is loaded up pretty full but it appears to me that there is adequate space for air to flow. One thing I noticed was when I would pull the evaporator wall forward the evaporator motor fan motor sounded like it would speed up. I’m not sure is this is just because I could then hear the fan better or if it was actually speeding up due to less restricted air flow. There was door seal problem as well but this was corrected before I placed the data logger in place and the seal is good. The cold control is set on #5 which is colder than the customer normally had to set it. I was wondering if I need to replace the cold control or if the evap motor is possibly spinning to slow. Thank you

0 votes
3k views

Complaint: Unit taking very long time to complete cycle and or pauses with water,
but will complete cycle. This unit is located in a Seminary with multiple users so can’t get proper feedback. Any help appreciated.

  • Victor B asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Didn’t get any voltage across the heater element terminals on my WED9470WW1 Duet dryer. Pulled wires from high limit thermostat and thermal cutoff on the heater box. Got continuity on both. The heater element had continuity as well when tested with its wires removed from the terminals. Getting 240v from the outlet. Don’t know what to would be most likely culprit to check next. On the blower housing, the fuse has continuity, the only weird thing I found is that the thermistor has a resistance reading of 14k ohms. in 70 degree room temp. Heard these should be around 12k ohm. Could this cut the heat? Or is controller or controller relay higher probability of fault? Can the controllers relay be tested? BTW best video on the topic. Thank you !

  • Pete R. asked 9 years ago
  • last active 9 years ago
0 votes
3k views

We just moved into this house and the drain hose sees to be very far down the pipe, what is the recommended length? It occasionally throws an error code and I’m wondering if it’s related to this.

  • Barton asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Everything works except there is NO agitation during wash or rinse cycle. Washes, drains and spins fine

  • Thomas asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Error f6e1 and f3e2 I replaced ccu did not fix wires are fine do you think it is the ui or mcu

  • Guest asked 8 years ago
  • last active 8 years ago
0 votes
3k views

what can I do to fix this?

  • Ray asked 9 years ago
  • last active 9 years ago
0 votes
3k views

after seeing what the technician did when he came to asses the fault on my washer i went and bought the part and installed it and tried to do the same but was unsuccessful in the programming part. i saw that he spin the drum of the washer slowly for a while but now i am doing it but dont know why. i am trying to save money here but it seems i would have to spend money for him to come and do the same thing. please help

  • mervyn asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I’ve checked all the main components and common issues, but think I’ve narrowed it down to the tco that neesd replaced. Possible? And do you carry it? Need to get this repair done. Thanks.

0 votes
3k views

It does everything else great but it stop throwing water in during the rinse cycle.

I had asked the question in reference to this video that oyu guys posted
https://www.youtube.com/watch?v=IEr9A7uhdN8

thanks,

  • Tony Munoz asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Lid is locked and cannot get it to reset. Got there and found the drain pump seized and not working. Do you have this drain pump?

0 votes
3k views

I have a bottom drawer freezer. Compressor is running, but the freezer fan is not blowing. Evaporator coils frost normally. The fan spins manually. The voltage and resistance on the fan check out normal. Freezer and icemaker are also working normally. Could my problem be a faulty fan motor?

  • Damien King asked 10 years ago
  • last active 10 years ago
0 votes
3k views

The cooktop light on my stove would not go out when all of the burners were turned off. I found your video on fixing the switches when this happens. I was able to remove the faulty switch pretty easily thanks to your video. I am now waiting for the new switch to arrive. In the process, I have left the back panel off of the stove. I noticed last night that when I turn the switches for the burners that are still connected that they will sometimes spark. Is this normal? My fear is a fire hazard. Am I witnessing all of the switches going bad all at once? Or is this normal or possibly just dust getting burned off and once the back panel goes back on will resolve itself.

The switches do not arc or spark when not in use and it only happens when the initial turn happens. So again, is this an issue?

Thank you for your help.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Need a new pump for this unit, and don’t have the part information. Do you also have any videos on this? Trying to train one of our new guys on some basics. Thanks.

0 votes
3k views

my freezer quit working. i ordered the board and replaced it, with it came a new touchpad and it said i have to replace it also. how do i do that..

  • jean asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Hi, my dishwasher randomly came on with a blinking clean light. I watched your informative video on how to reset the codes on other whirlpool dishwashers, mine however doest have the same button setup, and am curious if you know the button combination to reset mine. Ive inspected to element and put a multimeter on it to read the ohms, this checks out as fine. any help would be much obliged.

-bill

  • william asked 10 years ago
  • last active 10 years ago
0 votes
3k views

After this last wash, the “Control Locked” light came on my washer. We have unplugged, to try to reset but to no avail. what is the matter with my washer? Please help. Mine is a Whirlpool Duet Washer with the above model #. The dryer is fine but my washer….. There is no error code just the light

  • Desiree asked 10 years ago
  • last active 10 years ago
0 votes
3k views

Timer will not advance, Over heats, No heat at all.

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