After this last wash, the “Control Locked” light came on my washer. We have unplugged, to try to reset but to no avail. what is the matter with my washer? Please help. Mine is a Whirlpool Duet Washer with the above model #. The dryer is fine but my washer….. There is no error code just the light
- Desiree asked 9 years ago
If nothing is responding on the control panel and your sure its not in control locked mode, you will either need to replace the user interface, or control board. Its hard to say which one has failed. I would say there’s a better chance that the user interface is the faulty part. I have attached links for both parts. I have also attached a video that shows you how to replace the control board.
- Brian, Ace Appliance answered 9 years ago
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No, I cannot operate my washer and button selections are not accepted. However, I will get back to you after trying your suggestions. thanks.
- Desiree answered 9 years ago
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Hi. Are you still able to operate the machine? Does the panel accept button selections? First try to unlock the control panel. It should tell you on the panel what button this is and how to do it. Usually you press the control lock button for 3 seconds. See if this works. If not try to reset it again. Did you leave it unplugged for 5 mins before plugging it back in? Let me know what you find out after you have done these steps.
- Brian, Ace Appliance answered 9 years ago
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