0 votes
15 views

There is an inch of ice in the floor of the ice room. Is there a service bulletin on this issues?
I suppose the customer has to let it thaw out.
Is this a problem with the water valve? The FILTER has been changed and water pressure is good. The icemaker was replaced 8 months ago.
Any information about this would be helpful.

  • Pancakes asked 3 days ago
  • last active 3 days ago
0 votes
81 views

whasher works fine on first load, goes through all the cycles and clothes come out as it should, it fails on second load to spin on high speed, it rinses fine, but it wont go through final spin (high spped), so clothes are too wet, no error codes, diagnostic shows no problems, it keeps trying to balance I guess but it wont go through with it and it times out after too many attempts, I`ve replaced the pump, think it has a faulty pump, shocks looks good as well, need help with this customer machine problem, cant keep replacing parts, any idea?

  • eli1070 asked 1 month ago
  • last active 1 month ago
0 votes
91 views

hello, this front load washer is about 6yrs old. Complaint tub bangs and sounds off balance. I started drain & spin cycle WITH NO CLOTHES IN IT and once it began to spin the tub started banging. as it picked up speed it stopped banging and sounded normal. So its when it first starts to spin bang bang then it settles down. THIS WAS WITH NO CLOTHES IN IT.

0 votes
134 views

Sir, my front load washer water , I start the cycle door locked with red light ,then water filled a splash stop. Door unlocked and locked again with no water filling and the door light on again After that wait 1 minute with error code f28. Please.advice thank

0 votes
114 views

I have changed the drain hose and pump but it still won’t drain.
Is there a check valve in the module?
Can it be the diverter motor?
I can blow air through the drain hose. The drain pump works fine.
What else could be the problem?

  • Pancakes asked 4 months ago
  • last active 4 months ago
1 vote
107 views

Can you get me the tech sheet for this unit. I need to know how to run a diagnostics. Any and all info is welcome. Thanks in advance.

0 votes
266 views

Evaporator and condenser fan motors running compressor running outer loop in front of door hot off and on open door light does not come on press button on control and light comes on but than goes out I suspect board is bad need video on how to replace the board and to know if I should check anything else compressor has a inverter board and when I open door switch what should my switch read when I check for continuity I do want to replace board without first being able to access the control and check board out I dont believe this has a main control board in the back correct me if am wrong

  • otrlopez67 asked 5 months ago
  • last active 5 months ago
0 votes
103 views

checked elements and switches. check was good. voltage and continuity. could it be the control panel?

  • wayne asked 5 months ago
  • last active 5 months ago
0 votes
552 views
  • drelean13 asked 5 months ago
  • last active 5 months ago
0 votes
104 views

I have a double oven wall unit.

The ovens work, seem to heat well, but the digital display is gone.
Can’t use the oven because I have no idea what heat is set to!

  • hedmmorris asked 5 months ago
  • last active 5 months ago
0 votes
155 views

Ice maker not working and replaced twice. Any suggestions?

  • accusvc asked 5 months ago
  • last active 5 months ago
0 votes
146 views
  • appliance7 asked 5 months ago
  • last active 5 months ago
0 votes
133 views

Not getting ice maker to work. Not getting power at ice make at all.

  • Air69buddy asked 6 months ago
  • last active 6 months ago
0 votes
114 views

unit had slow ice production, replace water valve and ice maker, now no ice production and line to ice maker is frozen. freezer temp -14 ice room -11 fresh food 42. what controls the temp in the ice room. I beleive it is too cold, fill tube heater and door chute heater test fine. Suggestions?

0 votes
199 views

It will start and run for awhile and cut off.Then when you restart it, it runs for 10/20 seconds and cuts off, restart and runs for 10/20 seconds. You get the idea. Please I’m old school, need help telling me what to check and how. Don’t like to have to ask, but i’m new to all is electronics stuff. Thanks Chip

0 votes
143 views

whirlpool fridge cools only when fast cool button press…..and then stops again….customer has to press this fast cool button often to make it cool…….what could be the possible culprit…..
thanks in advance

  • Paulgoraya asked 7 months ago
  • last active 7 months ago
1 vote
150 views

No power at all, already checked the fuse and it’s good.

0 votes
129 views

GD5RVAXVY01 Dispenser chute is freezing up. I’ve looked at the door and it is closing, just not sure how thick the form should be? Not seeing anything wrong by just looking. Looking for suggestions.

0 votes
124 views

There is no defrost heater in this evaporator. Ran the diagnostics and found no error codes.

  • user asked 8 months ago
  • last active 8 months ago
0 votes
216 views

My Whirlpool washer is a top loaded with no agitator and is about 5 years old. Lately we’ve noticed that the clothes are left very wet. The washer drains and spins. I was able to get a code from the diagnostic of F7 E1 which apparently means almost everything LOL. When I do the tachometer test, the basket spins freely without any noise (like bad bearings) and the lights on the washer move with the speed of me turning the basket. I ran a calibration test and heard the washer spinning smoothly at one point, but I eventually had to stop the calibration because after a while it was violently shaking.

Replacing the machine’s actuator/shifter, capacitor or suspension springs doesn’t seem to be a major task. But I don’t what to do next to determine the actual cause. I’d hate to spend more money on parts than I need to.

Thoughts?

Thanks,
Matt

  • mpisani asked 8 months ago
  • last active 8 months ago
0 votes
257 views

The back of the fresh food section is covered in frost and the evaporator coils are ice up. From inspecting the unit and looking at the parts diagram it does not appear that there is a defrost heater in this model for the fresh food evaporator coils. The ice has built up to the point that the unit is not cooling properly and airflow to the icemaker is restricted so it is not making ice.

  • mbryan59 asked 8 months ago
  • last active 8 months ago
0 votes
165 views

This Ice Maker is in the freezer door itself. How do I remove it?

  • Quick asked 8 months ago
  • last active 8 months ago
0 votes
185 views

sometimes washer completes entire cycle normally. Other times it starts, tumbles 1 rotation and stops, then shuts off. Other times it goes through the wash cycle but when it comes to spin, it just keeps tumbling clothes back and forth while drain pump runs and never gets to spin speed. When it does this the estimated time remaining clock will stay on the same time for maybe 10 minutes before going down by a minute then it will take another 10 minutes to go down another minute. it will eventually shut off without spinning so clothes are still wet. We have run the diagnostic tests and all functions work normally. Also washer does not give any error codes when it does this.
We appreciate any advise.
Thank you.

  • user asked 8 months ago
  • last active 8 months ago
0 votes
280 views

Need tech manual please. Refrigerator was turning on and off. Now completely dead.

Thank you

  • mra20168 asked 9 months ago
  • last active 9 months ago
0 votes
460 views

How do I test for not defrosting issue? Diagnostic is hard to follow. Also, is there a job aid for this model? I’m having a hard time removing the freezer bin and the slide rails.

0 votes
390 views

Drain was plugged but evaporator was completely frozen over.I de-iced but not sure if it’s the board or thermistor or ?

0 votes
379 views

I open the rear of control panel and find valve but cannot detach elec. and hose due to location. Do I have to remove top or what ever???

0 votes
289 views

Hello, I just want to say I have not idea how to work on a dish washer but there is not to much to them. that being said I have a dish washer that runs and finishes but has water sitting in the bottom. I took it apart and there is nothing in the pump. when I send it in the drain only I can hear the pump running. I also checked the tube going to the drain and its not plugged. what now bad pump?

  • wgwgwgg asked 10 months ago
  • last active 10 months ago
0 votes
249 views

I bought one of your repair videos, but it did not include what the description said. I hope you can help me; my freezer is not producing ice.
I am trying to find the tech sheet for WRS965CIAM00. I replaced the emitter/receiver boards and lights did not come on (though it passes Test 15 in diagnostics). I’d like to run a diagnostic, harvest etc. (This is a link to a tech sheet on your page – but it’s to an oven tech sheet.) Thanks!

  • kjohnson asked 10 months ago
  • last active 10 months ago
0 votes
293 views

wash motor turns of after about 15 minutes of run time…motor won’t start again on any cycle or in diagnostics. Cycle continues to end. Motor will start again after a period of time but does the same thing. 1 diagnostic code 4-3 motor not running. d/w 1 1/2 yrs old

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