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GOOD MORNING
REFRIGERATOR WAS TRANSPORTED LAYING ON ITS SIDE WITH DOOR TO THE PASENGER. PLACED IN HOME AND WAITED A DAY FOR EVERYTHING TO SETTLE. NOW IT WILL NOT COOL. I AM BEING TOLD THAT COMPRESSOR COMES ON. WHERE DO I START? THANKS, TODD FROM NY.

Model Number
SJ3446360
What have you tried so far?

NOTHING

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Todd
What happens when you lay a refrigerator on its side is called a restriction in the evaporator or capillary tube. When the unit gets laid on its side, the oil from the compressor migrates up into the evaporator restricting the refrigerant flow from its normal process. Since there are no check valves in the suction and discharge lines of the compressor the oil just flows up to the evaporator and restricts refrigerant flow when its laid on its side. There are two things to try. 1) Take apart the evaporator cover and put a 100 watt lead light about six inches from the aluminum evaporator for 24 hours, this warms up the oil and it it flow back down to the compressor. make sure it far enough from any plastic parts in the freezer so it does not melt any of them. We have recommended this method and found it works 70% of the time. 2) If that does not work the only other option is to replace the evaporator and heat ex-changer, this can be very expensive . Good luck and let us know how it turns out. Thanks Matt Ace technician

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