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7 year old LG machine that had a bunch of brown residue all of a sudden in the spinner, and smelled like rubber burning?

Model Number
wt4801
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The customer may have washed some rubber backed carpets which deteriorated and left rubber residue throughout the machine. Or a bad bearing causing the drum to rub against the boot or tub. The rotor bolt may also have come loose and allowed the spinner to slide forward and contact the bellow during spin. Hope this helps.

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