Previously asked about this fridge before and you guys helped me locate a kit which helps with heating the drain pan and drain tubings —
https://www.appliancevideo.com/repair-help/question/dacor-built-in-fridge-leaking
I have been back 3-4 times now to unfreeze that drain tube. When costumer thaws whole fridge for a day every couple weeks the fridge starts to drain fine again for couple weeks and then issue returns. I installed kit exactly as instructions asked including disabling one of the temp defrost thermistors inside to make the defrost a standard 8 hours vs auto sensing defrost 8/12/16 defrost cycles. Issue still coming back, new heated drain pan over freezing and leaking out all over evap fan which gets disabled with ice.. its a pain in the rear job anything else i can try besides redoing the heated drain pan job?
-Installed new evaporator drain pan with internal heater and drain tube heater etc all the kits components
-raised left side of fridge so water drains faster
- Guest asked 5 years ago
Hello
See the installation instruction kit below. Make sure it is done exactly step by step . Did you install the part number W10199915 ?
- AV Repair Help answered 5 years ago
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Yup i did all this last time then had to go back several times because the drain somehow still froze over. maybe the second time is the charm. Any suggestions on additional things i can try? should i leave the fridge left side slightly higher so the water drains faster?
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I have consulted with several technicians that have no other suggestions. There are other posts on service blogs and websites with your exact complaint after installing this kit. My next step would be to contact customersatisfaction@dacor.com, or you can reach them by telephone at 1-800-793-0093. They may have a direct contact to the engineers that are trying to resolve this issue.
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