The temperatures were 17 and 45 and the control was set at the maximum. The drain is clear. When I arrived the unit was off as if the control was reading satisified when the temperatures were 17/45. All the diagnostics were passed. The complaint was that water is gathering in the drawer left hand bottom crisper. Upon inspection I saw condensation forming in that drawer on the glass shelf. All gaskets seal great. Is there a bullitin or problem with these of this nature and possibly long off times?
- Guest asked 7 years ago
Hello
See technician guide below. If you are getting 17 degrees in the freezer and your temperature control is set on the highest setting , you clearly have a cooling issue. You should be getting -5 degrees to +5 degrees in the freezer. 38- 42 degrees in fresh food section. I would remove the cover of the evaporator and inspect the evaporator for an even frost pattern. I suspect you have : 1) The beginning of a defrost issue. 2) A starved evaporator with a sealed system leak. Both very common issues for your model refrigerator. The condensation forming in that drawer on the glass shelf is caused by a cooling issue. Matt Ace technician
- AV Repair Help answered 7 years ago
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