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We are the second company to come out to this refrigerator. The first company replaced each board 1 at a time, there are 3 computer boards, and a control panel. So the first guy replaced the 3 computer boards. Now the old ones are back in because they didn’t work. But the customer still has them… We tried replacing the control panel part #: wpw10468941 with the touchpad and power button. When you push on, everything starts up, you can hear the compressor start, but 2 seconds later it stops. After replacing the control panel it is the same problem. Could this by something else besides the electronic components; or should we put the new boards back in with the control panel? Any help would be appreciated.

Model Number
ksso48qtx02
Serial Number
qw2353008
What have you tried so far?

first company changed out the computer boards, 1 by 1, it did not fix the problem
we tried replacing the control panel with the power button, once in, started, couldn’t adjust settings and turned back off again

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Hello
Have you checked for power into the inverter board at the compressor ? You should have 115 volts to the inlet power of the inverter when calling for cooling. If you do then OHM out you compressor terminals. You should have 6-7 OHM resistance even across all terminals.If you do not have it, the compressor is defective. If you have power in to the inverter and the compressor OHM readings are correct replace the inverter board. If you do not have power to the inverter go through the diagnostics link below to test the main board & ICC control board. Matt Ace technician

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