Hello thank you for your question. First thing I would recommend checking is that all 4 of your suspension rods are still intact and not bent, damaged, or not connected. To do this, lean the washer back against the hoses, (I would recommend removing them first) and look under the unit and locate the 4 suspension rods and visually inspect them. If they all look ok and not damaged in any way. I would just make sure the clothes are evenly distributed in washer. I am just assuming what model you have, it would help immensely if you could provide a model number to insure proper support.
Thank you!
Tony-AceTech52
- Tony, Ace Appliance answered 10 years ago
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