Good morning techs,
I went out on this Friday and found the dispenser motor frozen in a block of ice. This model has ice in the door but unlike the previous models the motor sits in a cavity directly below the bin. No signs of migrated air nor cooling problems. This is a condo and it seems that ice may be melting as door is held open while guest loads freezer. Anyone else have this problem? Motor was full of water but I still got it thawed and working. I hate to replace the motor and it happens again. Anyone know of a recall or such?
- Don Kopecky asked 8 years ago
I have had a few of those where the bucket was frozen in, etc. Lots of fun to steam it loose. Check your ice door for sealing correctly. Also if the door wasn’t closed tight between guests, the ice will melt. Freezer temp too high, all the normal things that go with vacation rentals.
Usually if the ice door is sealing okay. Empty your ice bucket, replace the motor and you should be okay. You should also Light test the flap check seals. Matt Ace technician
- AV Repair Help answered 8 years ago
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