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Kenmore Elite dishwasher made by Whirlpool that will not drain properly every time. Will work 1 or 2 cycles then at the end of the 3rd cycle will leave about an inch of water in bottom of the dishwasher. Everytime I drain the dishwasher through the cancel cycle it does just fine.

Model Number
665.13123K703
What have you tried so far?

I have …1. Made sure disposal is clean… 2. Cleaned all filters and removed any debris from unit… 3. Replaced drain pump 2 times and all drain lines…and now… 4. Replaced control Board…..ANY IDEAS…

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Hi. You have replaced every part that is related to a drain issue. I would suspect something external at this point. With it happening every 3rd cycle, I would make sure the drain line of the house is not backing up into the disposal/sink. Sounds like after the first 2 cycles get enough water into the drain it starts to back up and then cause the dishwasher to not be able to drain out the 3rd cycle. Also, Check to make sure you have the updated (larger drain line). On some of their models they have increased the diameter of end of the drain line with the check valve in it. Check that the check valve is opening completely . Also, Make sure the drain line is elevated as high as is can go so you are not getting any water traveling back into the unit or creating a siphon issue. Let me know what you find out.

    • Guest
    • 9 years ago
    I replaced both parts of the drain line on this particular one. I did not see a check valve on this particular unit. I also made sure that the drain line is elevated above the disposal ( it was actually installed correct )The customer swears the sink isn't backing up at all. So I am pretty much at a loss at this point, but thanks for your suggestions.
    • Guest
    • 9 years ago
    Also when I cancel out the dishwasher it will drain out perfectly every single time.
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Does your drain line raise above your disposal port? You have removed the drain screen and cleaned. Have you removed the screen that is around the filter?

    • Guest
    • 9 years ago
    The drain line does come in above the disposal, and I have thoroughly cleaned all the filters. The weird thing is it only does it hit and miss. The customer also states that the sink isn't backing up. Thank you for your time and suggestions.
    • Guest
    • 9 years ago
    Also when I cancel out the dishwasher it will drain out perfectly every single time.
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